Front Desk
Advocare LLC•Bernards Township, NJ
•$17 - $20
About The Position
Advocare, LLC is seeking a friendly, organized, and detail-oriented Front Desk Receptionist to greet patients, manage front-office communications, and support administrative and scheduling functions. The role is part of a physician-owned partnership serving patients in New Jersey, Pennsylvania, and Delaware, and contributes to a welcoming, professional environment and a forward-thinking clinical team focused on patient care and service.
Requirements
- High school diploma or equivalent.
- 2–3 years of front desk or medical office experience.
- Familiarity with electronic medical records (EMR).
- Excellent customer service and communication skills.
- Ability to maintain professionalism, confidentiality, and diplomacy.
- Strong interpersonal skills and ability to work with diverse individuals.
- Detail-oriented, with strong follow-up and multitasking capabilities.
- Adaptable and flexible in a fast-paced, ever-changing environment.
- Proficiency in Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
Responsibilities
- Answer incoming calls on a multi-line telephone system professionally and efficiently.
- Schedule and confirm patient appointments.
- Transfer calls and take accurate messages according to office procedures.
- Greet patients and visitors and notify the appropriate team member of their arrival.
- Collect and post co-pays and communicate outstanding balances.
- Check patients out and follow proper check-out protocols.
- Notify the doctor when a patient cancels.
- Type correspondence and office memos as directed.
- Prepare charts, gather necessary paperwork, and print daily appointment schedules.
Benefits
- Multiple medical and prescription coverage options.
- Dental and vision care plans.
- Health Savings Accounts (HSAs), where applicable.
- Flexible Spending Accounts (FSAs).
- Voluntary critical illness, cancer, and accident insurance.
- Voluntary hospital indemnity coverage.
- Voluntary short-term and long-term disability insurance.
- Voluntary term life insurance and AD&D coverage.
- 401(k) retirement savings plan.
- Paid time off (PTO).
- Commuter benefits.
- Group auto and homeowners insurance.
- Part-time benefits listed: vision, Flexible Spending Accounts, and MetLife auto/vehicle and home insurance discounts.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
