Front Desk Coordinator Jobs

About The Position

Requirements

• Graduation from an accredited high school or GED.
• Medical and office administration experience.
• Customer service experience with a proven record of attention to detail.

Responsibilities

• Answer phones courteously and professionally.
• Open the clinic, greet patients, and help ensure patient hospitality and cleanliness.
• Provide comfort care to patients and their significant others.
• Schedule follow-up appointments face-to-face and by phone, and document them in the medical record.
• Maintain cleanliness of the front desk and lobby.
• Coordinate patient flow with members of the multidisciplinary team.
• Maintain filing of patient records.
• Use computer systems to schedule, change, or cancel appointments and complete required documentation.
• Perform daily financial summaries and balance payments received.
• Order, organize, and stock educational materials.
• Collaborate with team members to enhance patient experience and continuity of care.
• Assist the team in ensuring treatment-program accountability and patient compliance.
• Ensure compliance with HIPAA and 42 CFR Part 2 regulations.

Benefits

• Medical, dental, and health savings account.
• Vision, life, and disability insurance, 100% company paid.
• Generous paid time off and paid holidays.
• 401(k) retirement program with company match.
• Wellness programs, including fitness reimbursement and smoking cessation.
• Employee Assistance Program (EAP).
• Discounts via Tickets at Work.
• Loan forgiveness programs for clinicians through Spero Health’s STAR-approved organization status.
• Opportunities for growth and career development.