Front Desk Coordinator

Radias Health • Saint Pauls, MN

12d • Onsite

About The Position

RADIAS Health is seeking an engaging, customer-oriented Front Desk Coordinator to serve as the first point of contact for clients, visitors, professionals, and employees. The position primarily manages the main lobby through telephone and in-person interactions, helping ensure a positive and welcoming experience. Duties include greeting and checking in clients, answering calls, scheduling appointments, managing client records, and supporting administrative tasks. The role requires excellent communication and interpersonal skills, attention to detail, professionalism, and respect for confidentiality.

The position is fully onsite at 166 4th St E, Suite 200, Saint Paul, MN 55101. Hours are Monday through Friday, 7:45 a.m. to 4:00 p.m. The stated starting pay range is $19.00–$23.00+, and the office benefit package for parking/remote expenses is $170 per month, subject to change.

Requirements

• High school diploma or equivalent.
• Knowledge of office management and good clerical and organizational skills.
• Knowledge of Microsoft Office products.
• Ability to manage a multiline phone system.
• Excellent communication and interpersonal skills and strong attention to detail.

Nice To Haves

• Experience working in a mental health clinic or other mental health setting.

Responsibilities

• Greet and assist visitors, promptly notifying employees of their presence.
• Communicate messages, requests, and information to staff and supervisors by telephone, email, and/or text.
• Protect the privacy and confidentiality of individuals served and employees in the reception area.
• Maintain professionalism and appropriate boundaries, managing and de-escalating difficult situations as needed with clinical staff support.
• Schedule outpatient clinic appointments and make reminder calls as directed by clinic staff.
• Contribute to projects such as data entry, mailings, and document preparation.
• Handle incoming, outgoing, and interoffice mail and manage the postage meter.
• Complete paperwork, eligibility checks, and reports in a timely and organized manner.
• Open and close the reception area each day, including setting the phone system to the appropriate day/night mode.
• Keep the reception area presentable.
• Perform other duties as assigned.

Benefits

• Four weeks of accrued PTO in the first year of employment.
• 12 paid holidays.
• Medical, dental, vision, and life insurance.
• Health Savings Account (HSA) with employer contribution and Flexible Spending Account (FSA).
• Tuition reimbursement and student loan repayment assistance.
• Dependent Care Account (DCA) with employer contribution.
• Reimbursement for professional licensure fees.
• Routine supervision from a Mental Health Professional, with access to licensure supervision opportunities.
• 403(b) retirement plan with an employer percentage match.
• Employer-paid short-term and long-term disability insurance.
• Bereavement and paid parental leave.
• Employee Assistance Program (EAP).
• Wellness program to support employee health and well-being.
• Variety of discounts through ADP LifeSmart.
• Pet insurance.
• Mileage reimbursement.
• Casual dress code.
• Monthly office benefit package for parking/remote expenses of $170, subject to change.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED