Front Desk Coordinator

Turner Pest Control•Jacksonville, FL

About The Position

The Front Desk Coordinator is the welcoming face and voice of Turner Pest Control, part of the Anticimex family, and helps ensure daily office operations run smoothly. The role greets visitors, answers phone calls, assists with administrative tasks, and provides friendly, professional support to customers and team members. It is an entry-level position suited to someone upbeat, dependable, organized, and eager to learn. No prior experience is required; a positive attitude, strong communication skills, and willingness to help are emphasized.

Requirements

  • High school diploma or GED.
  • Strong verbal communication and customer service skills, both over the phone and in person.
  • Strong organizational skills and attention to detail.
  • Basic computer proficiency, including email and Microsoft Office applications.
  • Ability to multitask, prioritize responsibilities, and adapt to changing needs.
  • Reliable and punctual attendance.
  • Friendly, professional, and courteous communication.
  • Flexible, team-oriented attitude and willingness to take on additional duties.
  • No prior experience is required.

Nice To Haves

  • Previous customer service or front desk experience is a plus, but not required.

Responsibilities

  • Answer and direct incoming phone calls promptly, professionally, and with a friendly attitude.
  • Greet visitors, guests, and candidates and direct them to the appropriate person or department.
  • Coordinate food orders and catering for meetings, training sessions, and company events.
  • Order, organize, and maintain office supplies for headquarters and branch locations.
  • Coordinate hotel accommodations for technicians and sales team members traveling for training or branch support.
  • Print, copy, and prepare documents and materials for meetings and departments.
  • Manage outgoing mail, packages, and correspondence.
  • Provide administrative support to the Marketing Department, including assembling promotional materials, preparing for events, and coordinating mailings.
  • Assist the Customer Care Department with overflow calls, message taking, and basic customer inquiries as needed.
  • Maintain a clean, organized, and welcoming lobby and reception area.
  • Maintain reliable and punctual attendance and be ready to support daily office operations.
  • Communicate with visitors, customers, and team members in a friendly, professional, and courteous manner.
  • Prioritize and manage multiple responsibilities in a fast-paced office environment.
  • Complete assigned duties accurately and efficiently while supporting daily office operations.
  • Take on additional administrative duties and assist other departments as needed.

Benefits

  • Blue Cross Blue Shield medical PPO options
  • Delta Dental and Vision
  • Prescription drug program
  • Flexible Spending Accounts (FSA) for medical and childcare expenses
  • Health Savings Plans (HSA) available with qualified plans
  • Competitive hourly compensation
  • 401(k) Savings Plan
  • Life insurance and short-term disability, 100% company paid, with options to buy up
  • Long-term disability, Accident, Critical Illness, and Hospital Indemnity insurance options
  • Stable, year-round employment with opportunities for growth
  • Paid training
  • A take-home company vehicle for field positions
  • Paid time off and eight paid holidays
  • Opportunities for advancement
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