Front Desk Coordinator

U.S. Oral Surgery Management•Butler Township, PA
•$18 - $22

About The Position

Dugan & Sweeney Oral & Maxillofacial is seeking a dynamic and dedicated Front Desk Office Coordinator to join its oral surgery practice. The role is an integral part of the team, with a focus on exceptional patient care, patient experience, and practice efficiency. The coordinator supports patient interactions, administrative operations, and surgery scheduling while collaborating with other professionals. The position involves a broad range of responsibilities and adapting to the practice’s evolving needs.

Requirements

  • High school diploma or equivalent.
  • Administrative experience, with a track record of growth or improvement in previous positions.
  • Ability to multitask and work as a self-starter in a fast-paced environment.
  • Customer service skills focused on providing a superior patient experience.
  • Strong verbal and written communication skills.
  • Patient-centric attitude and ability to positively influence patients, coworkers, referring offices, and the practice.
  • Willingness to take on other duties as assigned and adapt to changing needs.

Nice To Haves

  • Previous oral surgery, dental, or medical experience.

Responsibilities

  • Answer phones, help patients schedule appointments, and create patient accounts.
  • Check patients in, post payments, and convert treatment plans accurately and efficiently.
  • Assist with scheduling surgeries and ensure necessary preparations are made.
  • Collaborate with other professionals and handle administrative tasks as part of the team.
  • Take on varied responsibilities and adapt to the practice’s evolving needs.
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