Front Desk Coordinator

U.S. Oral Surgery Management•Butler, PA

About The Position

Dugan & Sweeney Oral & Maxillofacial is seeking a dynamic and dedicated Front Desk Office Coordinator to join its oral surgery practice at 373 Stirling Village, Butler, PA 16001. The position supports patient care and practice efficiency by managing patient interactions, administrative tasks, and surgery coordination. The coordinator works closely with other professionals and takes on a range of responsibilities as the practice's needs evolve.

Requirements

  • High school diploma or equivalent.
  • Administrative experience with a track record of growth or improvement in previous positions.
  • Ability to multitask and work as a self-starter in a fast-paced environment.
  • Experience with customer service techniques.
  • Strong verbal and written communication skills.
  • Willingness to take on other duties and adapt to the evolving needs of the practice.
  • Patient-centric approach and ability to positively influence patients, coworkers, referring offices, and the practice.

Nice To Haves

  • Previous oral surgery, dental, or medical experience.

Responsibilities

  • Answer phones, assist patients with scheduling appointments, and create patient accounts.
  • Check patients in, post payments, and convert treatment plans accurately and efficiently.
  • Assist with scheduling surgeries and ensure necessary preparations are made.
  • Collaborate with other professionals and handle administrative tasks as part of the team.
  • Adapt to a wide range of responsibilities and take on other duties as assigned.
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