Front Desk Coordinator

Platinum Dermatology Partners LLC • Las Vegas, NV

1d • Onsite

About The Position

Platinum Dermatology Partners is hiring a Front Desk Coordinator for its Summerlin (Buffalo) clinic in Las Vegas, Nevada. The coordinator handles front desk operations in a fast-paced dermatology clinic, serving as a welcoming first point of contact and delivering professional, patient-focused customer service. Duties include answering phones, greeting patients, scheduling appointments, preparing and updating patient records in EMA, checking patients in and out, verifying insurance eligibility and prior authorizations, and collecting copays or balances. The role requires collaboration with clinic staff and the ability to work independently while coordinating work as needed. Other duties may be assigned.

Requirements

• High school diploma or GED equivalent.
• At least 2–3 years of front desk experience in a medical office or clinic.
• Experience with patient check-in and check-out workflows.
• Prior insurance verification and scheduling experience.
• Knowledge of medical dermatology terminology and CPT and ICD-10 codes.
• Strong written and verbal communication skills.
• Strong mathematics skills.
• Professional appearance and mannerisms.
• Ability to work efficiently in a fast-paced environment.
• Ability to demonstrate compassion and care when dealing with patients, coworkers, and others.
• Ability to prioritize tasks, understand provider instructions, and know when to seek information or advice.

Nice To Haves

• Prior dermatology or cosmetic experience.
• Experience using EMR systems.

Responsibilities

• Answer phones, greet patients, schedule appointments, respond to routine inquiries, and direct non-routine requests to appropriate personnel.
• Prepare necessary patient paperwork before appointments.
• Review EMA for information requiring updates and accurately enter updated patient information.
• Identify payer sources and verify insurance eligibility and prior authorization.
• Record and collect patient copays and/or balances at check-in and check-out.
• Perform other duties as assigned.
• Perform quality work within deadlines, with or without direct supervision.
• Interact professionally with employees, customers, and suppliers; contribute effectively as a team member; and coordinate work with others as needed.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Short-term and long-term disability plans
• Life and other voluntary plans
• 401(k) plan
• Employee referral program
• Paid time off
• Company-paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED