Front Desk Coordinator

Dental365•Garden City, NY

4d•Onsite

About The Position

Dental365 is hiring a Front Desk Coordinator for its Esposito Dental practice in Garden City, New York. Front Desk Coordinators support the patient experience by welcoming patients, managing appointment schedules and communications, maintaining patient records, and assisting with payment and insurance processes. The role also includes other office duties as directed by the Practice Manager. The listed schedule is Monday 9:00 a.m.–5:00 p.m., Wednesday 10:00 a.m.–6:00 p.m., Thursday 10:00 a.m.–6:00 p.m., Friday 9:00 a.m.–5:00 p.m., and Saturday 8:00 a.m.–2:00 p.m. The salary range is $22–$26 per hour. Dental365 describes a modern practice environment, a supportive culture focused on health over sales, and opportunities for career growth. Benefits are available based on employment status; the posting states that all listed benefits are available to full-time employees working 30 or more hours weekly, with some benefits available to part-time employees.

Requirements

Prior dental experience is required.
A resume showcasing a consistent and stable employment history.
Exceptional organizational skills to manage multiple tasks efficiently.
Flexibility to adapt to varying schedules as required.
Strong interpersonal communication skills.

Responsibilities

Warmly greet and welcome patients with a high level of concierge care.
Answer phones promptly and respond to messages.
Manage schedules by entering and confirming patient appointments.
Enter new patient records and update ledgers accurately using Denticon.
Collect co-payments and verify PPO/FFS insurance eligibility.
Respond to patient billing or financial inquiries and direct patients to the appropriate departments as needed.
Assist with various office duties as directed by the Practice Manager.