Front Desk Coordinator
About The Position
Front Desk Coordinators help shape the patient experience and create a lasting impression of the practice’s standard of care. The position is based at Brookline Smile Artists, 209 Harvard St Suite 402, Brookline, MA 02446; a building parking pass will be provided. The listed schedule is Monday 9:00 a.m.–6:00 p.m., Tuesday and Wednesday 7:30 a.m.–5:00 p.m., Thursday 9:00 a.m.–6:00 p.m., and every other Friday 8:00 a.m.–1:00 p.m. The salary range is $24–$26 USD. The practice describes a modern environment designed for patient comfort and superior care, with cutting-edge technology and a focus on communication and care. The team emphasizes health over sales and offers a supportive culture without production quotas, with encouragement and support for career growth. Benefits available to full-time employees working 30 or more hours per week include health and vision insurance options, a matching 401(k), paid time off accruing up to three weeks plus an annual self-care day, and a discounted in-house dental program for employees and immediate family. Some benefits may also be available to part-time employees.
Requirements
- Prior dental experience is required.
- Provide a resume showing a consistent and stable employment history.
- Strong organizational skills to manage multiple tasks efficiently.
- Flexibility to adapt to varying schedules as required.
- Strong interpersonal communication skills.
Responsibilities
- Warmly greet and welcome patients while providing concierge-level care.
- Answer phones promptly and respond to messages.
- Manage schedules by entering and confirming patient appointments.
- Enter new patient records and accurately update ledgers in Denticon.
- Collect co-payments and verify PPO/FFS insurance eligibility.
- Respond to patient billing or financial inquiries and direct patients to appropriate departments as needed.
- Assist with office duties as directed by the Practice Manager.
Benefits
- Competitive salary offers; salary range is $24–$26 USD.
- Health and vision insurance plans.
- 401(k) retirement plan with employer matching.
- Paid time off accruing up to three weeks, plus an annual self-care day.
- Discounted in-house dental services for the employee and immediate family.
- Additional benefits and ongoing perks for team members.
- A building parking pass will be provided.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
