Front Desk Coordinator
Refresh Dental•Center Line, MI
•Onsite
About The Position
The Front Desk Coordinator is the welcoming face and voice of the dental practice, helping patients feel valued while keeping the office running smoothly and efficiently. The role handles patient-facing communication, scheduling, administrative work, and financial tasks with professionalism and empathy. The position is located at Refresh Dental in Center Line, Michigan, and follows a Monday–Thursday schedule of 8:15 a.m.–5:00 p.m., with Fridays as needed from 8:00 a.m.–3:00 p.m.
Requirements
- High school diploma or equivalent.
- Strong communication, organizational, and multitasking skills.
- Familiarity with dental software and Microsoft Office, and willingness to learn new programs.
Nice To Haves
- Associate’s degree preferred.
- 1–5 years of customer service, insurance, or dental experience preferred.
Responsibilities
- Handle financial tasks, including collecting co-payments, verifying insurance, and completing daily reporting.
- Perform administrative duties such as sorting mail, scanning documents, and photocopying.
- Answer phone calls, provide information, and schedule, verify, and confirm appointments.
- Clearly explain dental procedures, policies, and services to patients.
- Present financial arrangements and policies to patients with professionalism and empathy.
- Track and manage appointments, including cancellations, no-shows, and late arrivals, to support smooth schedule flow.
Benefits
- Competitive paid time off that grows with your career.
- 401(k).
- Continuing education and development opportunities.
- An inclusive atmosphere that values individuality and teamwork.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
