Front Desk and Sales Coordinator – Inside Sales

The Joint Chiropractic•Greenville, SC

13d•$14 - $16

About The Position

The Front Desk and Sales Coordinator supports clinic operations and provides service to members and patients at The Joint Chiropractic. The role focuses on greeting and checking in patients, managing patient flow, answering calls, maintaining accurate patient accounts, and presenting wellness services, memberships, and visit packages. The Wellness Coordinator’s primary responsibility is gaining memberships to meet sales goals. The position requires open availability, including nights and weekends, and offers compensation of $14–$16 per hour, including commission and bonus.

Requirements

High school diploma or equivalent (GED).
At least one year of previous sales experience.
Strong phone and computer skills.
Ability to prioritize and perform multiple tasks.
Strong customer-service orientation and effective communication with members and patients.
Ability to work cohesively with others in a fun, fast-paced environment.
Open availability, including nights and weekends.
Ability to stand and/or sit for long periods.
Ability to lift up to 50 pounds.
Willingness to learn and grow, and to accept constructive criticism positively.

Nice To Haves

Office management experience.
Marketing experience.

Responsibilities

Provide excellent service to members and patients.
Gain memberships to meet sales goals.
Greet members and patients upon arrival and check them in to see the Chiropractor.
Answer phone calls.
Re-engage inactive members.
Stay updated on membership options, packages, and promotions.
Participate in marketing and sales opportunities to help attract new patients to clinics.
Educate patients about wellness offerings and services.
Present and sell memberships and visit packages.
Complete transactions using point-of-sale software and keep patient accounts current and accurate.
Manage patient flow through the clinic in an organized manner.
Recognize and support team goals and maintain positive relationships with team members.
Maintain clinic cleanliness and organize the workspace.
Keep management apprised of member concerns and follow the manager’s policies, procedures, and direction.
Uphold The Joint Chiropractic’s core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT, and ACCOUNTABILITY.