Front Desk Coordinator - Front Desk Sales & Clinic Operations

The Joint Chiropractic • Enfield, CT

1d • $20 - $25 • Onsite

About The Position

Anchor Health LLC is seeking an experienced, sales-driven Wellness Coordinator for its patient-focused chiropractic wellness clinic in Enfield, Connecticut. The role primarily serves one clinic, with occasional support at other locations in the company’s Connecticut and Rhode Island network with reasonable advance notice. A flat travel allowance is provided for eligible cross-clinic assignments.

This is a sales position with front-desk responsibilities, rather than a traditional receptionist role. The Wellness Coordinator independently manages the front desk and guides patients toward membership by presenting services, pricing, and care options, addressing objections, asking for enrollment and payment, and confidently closing sales. The position requires an outgoing, energetic, and confident communicator who can engage patients in person, by phone, and on camera.

The role is offered as full-time or part-time, 24–40 hours per week, and requires availability every Saturday. Clinic hours are 10 a.m.–7 p.m. on weekdays and 10 a.m.–4 p.m. on Saturdays. The anticipated start is mid-to-late November. Pay is $21–$24 per hour based on experience. Full-time benefits include a Health Reimbursement Arrangement (HRA), paid holidays, and paid time off. Employees are eligible for a 90-day performance review and future merit-based increases; reviews do not guarantee an increase.

Requirements

• Customer service, sales, or teaching experience in a retail, fitness, wellness, hospitality, healthcare, or other people-facing environment.
• Demonstrated success in a sales-driven or performance-based role, with the ability to manage responsibilities independently, achieve goals, and contribute positively to a team.
• Naturally outgoing and energetic, and comfortable initiating conversations and approaching strangers.
• Willingness and ability to participate in required customer-facing video reels, photos, and promotional content.
• Comfort asking for commitment, discussing payment, and responding to sales objections.
• Confident communication skills and the ability to handle difficult conversations calmly.
• Strong computer, organizational, multitasking, and follow-through skills.
• Comfort working independently and learning multiple systems quickly.
• Maintain a polished, professional business-casual appearance during every shift and clinic event.
• Reliable, punctual, coachable, and accountable.
• Available to work every Saturday.

Nice To Haves

• Bilingual English/Spanish.

Responsibilities

• Create a welcoming patient experience and independently manage daily front-desk operations.
• Lead membership sales conversations, identify enrollment barriers, overcome objections, and ask directly for the sale and payment.
• Convert new patients into recurring members by presenting services, pricing, and care options confidently.
• Follow sales scripts accurately while delivering them naturally, confidently, and conversationally.
• Handle patient questions, complaints, membership concerns, and cancellations professionally.
• Answer phones, schedule visits, process payments, maintain accurate records, and open and close the clinic.
• Complete approximately 50–70 outbound lead and follow-up calls per day when assigned.
• Prioritize patients, phone calls, sales, and administrative work during busy periods.
• Manage patient flow, identify delays, and report specific concerns to clinic leadership.
• Collaborate across shifts and take ownership of shared clinic responsibilities, including following up on unfinished tasks started by another Wellness Coordinator.
• Request Google reviews and patient referrals and provide an experience that earns them.
• Represent the clinic at occasional community events and participate in required customer-facing video reels and promotional content.

Benefits

• Health Reimbursement Arrangement (HRA) for full-time employees.
• Paid holidays for full-time employees.
• Paid time off (PTO) for full-time employees.
• Eligible for a 90-day performance review and future merit-based increases; reviews do not guarantee an increase.
• Flat travel allowance for eligible assignments supporting other clinic locations.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed