Front Desk Coordinator - Physical Therapy Clinic

Select Medical • Castle Rock, CO

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About The Position

The Front Desk Coordinator works at an outpatient physical therapy clinic in Castle Rock, Colorado, and serves as a welcoming first point of contact for patients. The role combines customer service, appointment scheduling, and administrative support to help create an exceptional patient experience and keep daily clinic operations running smoothly.

The position also offers exposure to the physical therapy profession and mentorship opportunities. Employees who choose to pursue a PT or PTA career may access discounted educational programs, professional growth support, and student loan repayment assistance upon degree completion. The posting describes mentorship and orientation programs to support a successful transition into the role.

Requirements

• High school diploma or GED.
• Strong customer service and communication skills.

Nice To Haves

• One year of medical front desk or healthcare experience.
• Interest in pursuing a career in Physical Therapy.
• Associate's and/or Bachelor's Degree in exercise physiology, kinesiology, or a similar field.

Responsibilities

• Greet and check in patients with a welcoming, professional attitude.
• Schedule appointments in person and by phone.
• Verify insurance, obtain authorizations, and collect co-pays.
• Communicate with patients, providers, and external partners.
• Support smooth day-to-day clinic operations.

Benefits

• Generous paid time off.
• Medical and prescription drug plan offerings.
• Health plan offerings.
• Vision insurance.
• Dental insurance.
• Company-matching 401(k) retirement plan.
• Life and disability protection.
• Mentorship and orientation programs.
• For employees pursuing a PT or PTA career: discounted educational programs, professional growth support, and student loan repayment assistance upon degree completion.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED