Catering Sales Manager Jobs

About The Position

Requirements

• High school diploma or GED, plus one year of relevant experience, or an equivalent combination of training, experience, and/or education.
• Excellent interpersonal skills.
• Ability to provide excellent service to internal and external customers.
• Excellent oral and written communication skills.
• Attention to detail.
• Excellent computer skills.
• Pleasant and friendly demeanor.
• Availability to work flexible hours, including nights, weekends, and holidays.

Responsibilities

• Direct-sell in the social catering market, focusing primarily on weddings and social groups and events.
• Prepare contracts and banquet event orders with clear, detailed information following client interviews and bookings.
• Coordinate event details with the Executive Chef, Banquet Manager, Reservations, and Guest Services to ensure smooth service delivery.
• Attend Banquet Event Order and Sales meetings as scheduled.
• Maximize revenue through upselling throughout the resort, including areas beyond food and beverage.
• Monitor compliance with contractual agreements concerning function space, food and beverage, and special concessions.
• Communicate social event details to relevant departments.
• Maintain knowledge of property policies, current pricing, competitors, and their offerings.
• Perform special projects and assignments related to catering needs.
• Ensure total guest satisfaction for local and group functions by maintaining consistent standards, maximizing profitability, and protecting the guest experience.
• Continue consulting and meeting with clients to determine and finalize event requirements.
• Organize and conduct pre-event and post-event meetings.
• Greet key contacts on property, act as the primary liaison before group arrival, and introduce them to the Banquet Manager for on-site care.
• Maintain documentation of events, changes, and special requests.
• Resolve unexpected problems and monitor activities to ensure hotel operations meet group expectations and deliver high service levels.
• Maintain records of event details, including financial information.
• Coordinate catering support services such as flowers, entertainment, decorations, and audiovisual services.
• Perform other duties assigned by the Director of Catering & Conference Services.

Benefits

• Relocation assistance for salaried managers relocating 50 or more miles away.
• Guest gym access.
• Six paid holidays.
• Weekly pay cycle.
• Complimentary cafeteria meals.
• Medical, dental, and vision plan options.
• Paid time off.
• 401(k) matching plan.
• Pre-tax Health Savings Accounts and Flexible Spending Accounts.
• Voluntary benefits including critical illness, hospital indemnity, accident coverage, life and AD&D insurance, legal services, identity theft protection, whole life insurance, telemedicine, and pet insurance.
• Employee Assistance Program.
• Resort discounts.
• Complimentary Bretton Woods season pass, with possible spouse/dependent passes or a courtesy pass depending on status and applicable terms.
• 25% discount on food and beverage, excluding alcohol.
• 25% discount on retail.
• 25% discount on spa services.
• Discounts on ski and golf rentals, canopy tours, and other activities.