Catering Sales Manager

Pyramid Global Hospitality

12d

About The Position

The Catering Sales Manager at OKANA Resort & Indoor Waterpark is responsible for growing catering revenue through new business development, client relationships, and effective sales follow-through. The role sells weddings, social events, corporate catering, and other assigned business, including associated wedding guest room blocks. The manager works independently while collaborating with Sales, Events, and Operations teams to create memorable client experiences and achieve the resort’s business objectives. The position operates in a fast-paced resort environment and routinely uses standard office equipment. It requires moving throughout the property, conducting extended site tours, attending off-site appointments and industry events, and working a flexible schedule that may include early mornings, evenings, weekends, and holidays based on business needs. Occasional travel is required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Requirements

At least three years of catering sales experience.
Bachelor’s degree or equivalent relevant experience.
Demonstrated ability to generate new business, negotiate contracts, and achieve sales goals.
Strong communication, presentation, organization, and time-management skills.
Ability to manage multiple opportunities, prioritize effectively, and follow through with minimal supervision.
Familiarity with sales and catering systems and standard office software.
Availability for occasional evenings, weekends, local networking events, and business travel as needed.

Nice To Haves

Catering sales experience in a hotel, resort, or event venue.

Responsibilities

Meet or exceed established catering and associated guest room revenue goals.
Generate new business through prospecting, networking, referrals, and community involvement.
Respond promptly to inquiries, qualify opportunities, and follow up consistently to convert leads into confirmed bookings.
Conduct site tours and client presentations showcasing the resort’s event spaces, amenities, and services.
Develop proposals, negotiate terms within established guidelines, and prepare accurate contracts.
Recommend menus, event spaces, and enhancements that meet client needs and maximize revenue.
Maintain accurate account records, sales activities, booking details, and revenue forecasts in the sales system.
Coordinate a thorough handoff to the Events team, communicating contractual commitments and client expectations; assist with event detailing when assigned.
Build repeat and referral business through ongoing client relationships and post-event follow-up.
Partner with resort departments to deliver a seamless client experience and resolve concerns constructively.