Catering Sales Manager

Hersha Hospitality Management LP•Arlington, VA

About The Position

The Catering Sales Manager sells and services banquet and meeting functions to achieve catering department goals. The role oversees catering sales to existing and new corporate and social markets, develops business, manages client accounts, and coordinates event details to provide high-quality catered products and service. The manager also leads and supports associates, communicates direction to staff, and follows the hotel’s brand standards, core values, sustainability practices, and workplace safety requirements. The position offers a stated growth path of Sales Manager, Director of Sales, and Regional Director of Sales. Work schedules vary and may include holidays and weekends. The role involves extended periods of standing and other physical activity, including walking, pushing, lifting up to 25 pounds, bending, reaching, stooping, kneeling, or crouching.

Requirements

  • Proven track record in catering and banquet sales.
  • Associate or bachelor’s degree in Hospitality or a related industry is preferred.

Nice To Haves

  • Associate or bachelor’s degree in Hospitality or a related industry.

Responsibilities

  • Interview, select, train, schedule, coach, and support associates, ensuring performance aligns with established brand or hotel standards and HHM core values.
  • Oversee catering sales targeting existing and new corporate and social markets.
  • Solicit new business through prospecting calls and outside client visits.
  • Maximize revenue by selling all facets of the hotel orally and in writing to previous, current, and potential clients.
  • Manage account details, ensuring all pertinent aspects of solicitation and closing are completed and documented.
  • Service accounts, including preparing BEOs and Group Resumes when necessary.
  • Prepare information for, meet with, and entertain clients as appropriate to obtain potential business.
  • Provide exceptional service and obtain high-quality catered products for clients.
  • Communicate clearly with staff, both verbally and in writing.
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits, wear protective safety equipment, and follow MSDS and OSHA standards.
  • Perform other duties as requested by management.
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