Sales & Catering Manager

Maumee Bay Lodge • Oregon, OH

3d

About The Position

Maumee Bay Lodge & Conference Center is seeking a Sales & Catering Manager to grow hotel and sales revenue and manage events from initial client discussions through completion. The role involves responding to sales inquiries, selling room nights and event space, and promoting food and beverage services and property amenities. The manager works with clients to develop event plans and coordinates with Lodge Operations to deliver a high-quality customer experience.

The position also manages the administrative requirements of catering bookings, develops new business through prospecting and community relationships, and works toward assigned sales and revenue targets. The role requires availability for a Tuesday-through-Saturday schedule and at least 50 hours per week, including weekends and holidays as business needs require.

Requirements

• 3–5 years of experience in hotel sales or event planning.
• Availability to work a minimum of 50 hours per week, including weekends and holidays as business needs require.
• Availability to work a Tuesday-through-Saturday schedule.
• Willingness to participate in employee events throughout the year.

Nice To Haves

• A degree in Event Management or Hospitality is preferred.
• Food and beverage experience is a bonus.

Responsibilities

• Respond professionally and efficiently to sales inquiries by telephone, walk-in, and email, including requests for event space and rooms.
• Work with clients to sell room nights and event space, upsell food and beverage and amenities such as golf, marina, and recreation activities, and close sales.
• Greet walk-in clients, qualify leads, and refer them to the outside account/sales manager when appropriate.
• Meet with clients to plan events and prepare Banquet Event Orders (BEOs) for Lodge staff.
• Showcase and cross-sell the property's facilities and amenities, including golf and restaurant offerings, to group planners.
• Coordinate with Operations to deliver an excellent customer experience.
• Manage event booking administration, including contracts, BEOs, and room diagrams.
• Represent the Lodge at Destination Toledo, Oregon Economic Development, and other local meetings to build relationships and support revenue growth.
• Schedule qualifying meetings and conduct community outreach to prospect for new Lodge business.
• Develop and implement networking and business-development approaches that generate business and revenue.
• Meet or exceed assigned sales prospecting and revenue targets.
• Contribute to weekly Revenue Management meetings and monthly Corporate Sales meetings.
• Attend the annual Great Ohio Lodges Sales meeting, which may require travel to another location.
• Participate in employee events throughout the year.

Benefits

• Competitive salary based on experience.
• Quarterly sales incentive in addition to base salary.
• Full benefits package after 60 days.
• 401(k).
• Paid time off (PTO).
• Up to 20 free nights at the 10 Great Ohio Lodges.
• 50% discount at Regency Hotel Management properties outside Ohio.
• Onboarding sales training and ongoing professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed