Catering Sales Manager - Wyndham Deerfield Beach Resort
About The Position
The Catering Sales Manager manages the sales process for the resort’s catering services. The role involves identifying and developing new business opportunities, building lasting relationships with existing clients, delivering exceptional customer service, and ensuring catering services meet high standards. The successful candidate is detail-oriented, organized, able to multitask, and effective at closing sales. The position also oversees catering sales strategies, customer inquiries and contract negotiations, budgets, staff, and events. It collaborates with marketing and works with vendors and suppliers to support catering business and revenue goals.
Requirements
- Proven experience in sales and catering management, preferably in a hotel or resort setting.
- Excellent customer service and interpersonal skills.
- Good knowledge of food and beverage service.
- Proficiency in Microsoft Office Suite.
- Ability to work independently and in a team setting.
- Ability to manage multiple tasks simultaneously.
- Effective communication and negotiation skills.
- Ability to meet deadlines and stay organized.
- Knowledge of the local market and catering industry.
- Ability to make decisions quickly and effectively.
- Strong organizational and time management skills.
- Creative problem-solving abilities.
- Knowledge of marketing strategies and techniques.
- Ability to generate catering sales and meet targets.
- Ability to work under pressure and handle stress.
- Ability to develop and maintain customer relationships.
Nice To Haves
- Experience with TripleSeat.
Responsibilities
- Research and develop corporate client relationships to secure new catering business.
- Develop and implement sales strategies to increase catering revenue and profitability.
- Monitor and analyze customer feedback to ensure customer satisfaction.
- Manage customer inquiries and contract negotiations.
- Prepare and present sales reports to senior management.
- Develop and maintain relationships with vendors and suppliers.
- Coordinate with the marketing team to develop promotional materials for catering services.
- Develop and deliver presentations to prospective customers.
- Develop and manage catering budgets.
- Monitor industry trends to stay competitive.
- Implement customer service policies and procedures.
- Oversee the management of catering staff and catering events.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
