Wedding Catering Sales Manager

Wentworth By the Sea•New Castle, NH

10h

About The Position

The Wedding Catering Sales Manager qualifies, books, plans, and executes wedding events, along with select galas, holiday parties, and other social functions. The role is the primary liaison between clients and the hotel operations team, ensuring coordinated planning and successful event execution. The manager oversees event logistics such as room blocks, catering arrangements, audiovisual requirements, and setup details, and provides client support from initial inquiry through event completion. The position requires a professional, client-focused approach, strong organization and customer service, and experience in hotel catering and event sales.

Requirements

At least two years of catering and wedding sales experience in a high-volume hotel, resort, or event venue environment.
Professional and polished demeanor with a client-focused approach.
Exceptional organizational and detail-management skills.
Strong written and verbal communication abilities.
Proven customer service and relationship-building skills.
Ability to manage multiple projects simultaneously while meeting deadlines.
Excellent follow-through and problem-solving capabilities.
Self-motivated, with the ability to work independently and as part of a team.
Ability to remain composed and effective in a fast-paced, high-volume environment.
Strong computer proficiency, including Microsoft Office Suite.
Flexible schedule with availability to work evenings and weekends as business demands require.

Nice To Haves

Experience with Salesforce or other CRM systems.

Responsibilities

Respond promptly to and qualify phone inquiries, electronic leads, and walk-in prospects.
Conduct site tours and property presentations for prospective clients.
Sell, contract, and detail wedding events and occasional galas, holiday parties, and other social functions.
Prepare contracts, banquet event orders (BEOs), banquet checks, and other event-planning documentation.
Coordinate and participate in wedding menu tastings.
Maintain accurate account files and client records throughout the planning process.
Use negotiation and sales skills to secure business and finalize contractual agreements.
Build and maintain relationships with new and existing clients, vendors, and industry partners.
Collaborate with hotel departments to ensure successful event execution.
Analyze market trends, competitive activity, and customer demand to identify sales opportunities and strengthen business performance.
Attend evening and weekend events as required.