Catering Sales Manager

Loews Hotels & Co•Tucson, AZ

9h•Onsite

About The Position

Loews Ventana Canyon Resort is seeking a proactive, results-driven Catering Sales Manager to champion its catering business and deliver exceptional client experiences. The manager owns the full sales cycle, from prospecting and lead generation through event execution, while building client relationships that drive revenue and repeat business. The position develops creative catering initiatives and works closely with the Director of Meetings & Events, Culinary, Food & Beverage, Brand and PR teams, and the Financial Service Center. The role may require varying schedules based on business needs, regular attendance, and participation in mandatory training sessions and meetings.

Requirements

At least 1 year of experience in sales, event execution, or related work; hospitality experience is preferred.
Knowledge of hotel operations.
Proficiency in Microsoft Office Suite.
Ability to stand, sit, walk, reach, and lift, pull, or push more than 35 pounds regularly throughout the shift.
Ability to work varying schedules to reflect business needs.

Nice To Haves

Bachelor’s degree in Business, Hospitality Management, or equivalent experience, preferred.
Experience in the hospitality industry, preferred.
Delphi experience, preferred.

Responsibilities

Respond promptly to incoming leads and actively prospect for new catering opportunities.
Plan, coordinate, and service booked catering events to ensure successful execution.
Conduct site visits and design experiences that convert prospects into loyal clients.
Collaborate with the Director of Meetings & Events to implement annual catering strategies, including promotions and sales blitzes.
Partner with Culinary and Food & Beverage teams to create customized menus.
Maintain and optimize third-party website presence in partnership with Brand and PR teams.
Block space effectively in Delphi to maximize revenue while following property policies.
Prepare and distribute Banquet Event Orders, resumes, and other documentation.
Schedule and lead pre- and post-convention meetings and provide client support.
Encourage rebooking by discussing future event plans and soliciting feedback through Meeting Planner Surveys.
Partner with the Financial Service Center to ensure accurate credit and billing processes.
Participate in internal meetings and contribute to special projects as assigned.
Attend work regularly in conformance with standards and attend mandatory training sessions and meetings.
Perform other duties as assigned.