Catering Sales Manager

Highgate Hotels • Miami, FL

1d

About The Position

The Catering Sales Manager drives revenue and enhances guest experiences at E11EVEN Club Hotel & Residences by selling and coordinating catering events. Under the direction of the Director of Sales, the manager prospects, books, and plans catering business for assigned accounts and markets. The role calls for strong sales and interpersonal skills and hospitality experience. Work schedules include days, evenings, and weekends based on scheduled events or hotel needs.

Requirements

• Two to three years of hospitality-industry sales experience, focused on catering and events.
• Proven track record of meeting and exceeding sales goals.
• Strong negotiation, communication, and interpersonal skills, with the ability to build rapport and trust with clients and colleagues.
• Exceptional organizational and time-management abilities, including the capacity to prioritize and manage multiple events simultaneously.
• Proficiency in Microsoft Office Suite and Delphi sales management software.
• Knowledge of the local market and industry best practices.
• Ability to travel occasionally to attend trade shows and conferences.

Nice To Haves

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field.

Responsibilities

• Execute sales and action plans to achieve individual catering revenue goals in line with the Director of Sales’ strategy.
• Identify and cultivate relationships with corporate accounts, social clients, event planners, and industry partners.
• Prospect, qualify, and close catering opportunities to maintain a steady business pipeline.
• Work with culinary and banquet operations teams to customize menus and event packages to client needs.
• Coordinate catering events, including site visits, menu tastings, room setups, and logistics.
• Draft thorough Banquet Event Orders (BEOs) to support precise event execution.
• Negotiate contracts and pricing within established guidelines and comply with hotel policies and revenue management guidelines.
• Monitor market trends and competitor activity and share findings with the Director of Sales.
• Prepare weekly and monthly sales reports and contribute to catering forecasts and budgets.
• Represent the hotel at industry events, trade shows, and networking functions to promote the venue and generate business.
• Perform other duties as assigned to meet business needs.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term and long-term disability insurance
• 401(k) retirement plan with employer matching contributions
• Paid holidays
• Paid vacation
• Paid sick leave in accordance with applicable law
• Employee assistance program (EAP)
• Educational opportunities and tuition reimbursement
• Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed