Catering Sales Manager

Montage Hotels & Resorts•Baltimore, MD

12d•Onsite

About The Position

The Catering Sales Manager will be responsible for soliciting new catering accounts, including entertaining and maintaining relationships with existing accounts to meet and/or exceed food and beverage revenue goals. They will coordinate and oversee client functions to ensure the experience has exceeded the client’s expectations. The role will monitor all contractual agreements pertaining to meeting space, food and beverage, and special concessions. They will be responsible for effectively communicating with all hotel departments to successfully execute the group’s needs while maintaining an outstanding client relationship.

Requirements

Previous Catering Sales experience strongly preferred
Luxury hotel experience strongly preferred
3-5 years Hospitality Sales experience
Bachelor’s Degree
Familiarity with food and beverage basics, menu planning and private/group event coordination
Ability to effectively communicate with guests, management and co-workers
Computer proficiency and ability to work with Delphi, Excel and Microsoft Office programs

Responsibilities

Handle inquiry calls, proposals, negotiations and contracts according to departmental procedures for leads anticipating a guest count of 75 guests or fewer.
Schedule site visits and provide assistance to any walk-in clients insuring each guest leaves with a positive impression.
Selling event and private dining space using departmental policy and procedures.
Ensure event details are accurate and entered into the sales and catering system.
Generate and close event contracts including catering and event space.
Ability to creatively resolve guests concerns or challenges using business acumen skills and discretion.
Interact with services, banquet and culinary teams to ensure smooth flow to the client.
Responsible for achieving sales goals, utilize creative methods to close business.
Serve as client-facing point of contact for all events booked.
Provide quarterly production data to Director of Sales and Marketing.
Attend weekly staff meetings and provide update on business.
To maintain continuity, manage client communication once turned definite and serve as on-site point of contact to liaise with the operations teams.