Sales Manager Jobs

About The Position

Requirements

• 2–3+ years of fast-paced retail management or other relevant work experience.
• Financial management experience, including driving sales, interpreting reporting data, managing payroll budgets, and controlling expenses.
• Retail management experience, including monitoring inventory, achieving operational excellence, driving a service culture, and executing merchandising directives.
• Leadership experience attracting, developing, and motivating talent; adapting to change; developing collaborative relationships; and leading and influencing a team.
• Proficiency with basic technology, such as point-of-sale systems, Microsoft Office programs, and Apple devices.
• Excellent written and verbal communication skills.
• Strong collaboration and interpersonal skills.
• Strong organizational skills and ability to manage multiple tasks.
• Ability to react under pressure, exercise good judgment in ambiguous situations, and remain flexible and adaptable.
• Ability to work a flexible, full-time schedule that includes days, evenings, weekends, and holidays.
• Ability to meet the role’s physical requirements, including continuous store mobility and object coordination, frequent bending and related movements, and frequent lifting or moving of up to 25 pounds.

Nice To Haves

• Bachelor’s degree preferred.

Responsibilities

• Lead Beauty Advisors, Prestige Beauty Advisors, and Lead Cashiers to deliver sales growth, guest service, and operational performance.
• Promote accountability for retail and service sales, guest loyalty, payroll, omnichannel results, and retail shrink goals.
• Identify underperforming metrics and develop strategies using company programs, tools, and resources to improve profitability and sales.
• Use store forecasts and payroll budgets to communicate scheduling needs to the General Manager and support productivity and timely workload completion.
• Plan and execute in-store events that support the guest experience, brand partner collaboration, sales, and payroll goals.
• Review and respond to financial and operational reporting, store visit results, and audit results.
• Perform makeup applications, skincare analysis, and product demonstrations for guests.
• Stay informed about beauty industry trends, products, services, ingredients, and benefits.
• Maintain regular, prompt attendance and hold store associates accountable to the attendance policy.
• Attract, hire, and retain diverse talent, and address staffing needs and open positions.
• Build an engaged team through collaboration, communication, inclusion, and prioritization of work.
• Support associate development through training, individualized feedback and coaching, performance reviews, succession planning, and development plans.
• Participate in ongoing training and ensure direct reports participate in brand and category education.
• Develop professional relationships with brand partners to support shared sales and service goals.
• Work alongside the leadership team to establish priorities, provide direction and support, share best practices, and model teamwork and guest service excellence.
• Execute the Guest Engagement Leader program through business ownership, associate coaching, and helpful, friendly guest service.
• Ensure compliance with company policies, procedures, standards, and dress code.
• Use the company scheduling tool to adjust schedules and manage attendance during manager-on-duty shifts.
• Use the task management tool to prioritize and complete store work, including resets, pricing updates, inventory tasks, cleaning, and replenishment.
• Protect company assets and minimize loss by maintaining safety, inventory control, cash management, and loss-prevention standards.
• Perform inventory control processes, including handling known theft, damages, hazardous waste, inventory adjustments, and product returns, and complete theft reporting as needed.
• Support adoption of company initiatives and technology and ensure store tasks are executed.
• Use company programs, tools, and resources to improve store performance.
• Communicate business trends, opportunities, events, operational challenges, merchandise needs, and competitive information to field leadership.
• Attend corporate business meetings and conferences.

Benefits

• Paid time off for eligible full-time positions.
• Health insurance for eligible full-time positions.
• Dental insurance for eligible full-time positions.
• Vision insurance for eligible full-time positions.
• Life insurance for eligible full-time positions.
• Disability benefits for eligible full-time positions.
• Eligible associates may earn additional compensation under the company bonus plan.