Banquet and Catering Sales Manager

Brittain Resorts & Hotels•Myrtle Beach, SC

15d

About The Position

The Banquet and Catering Sales Manager generates new event and catering business across multiple resort locations through proactive sales, networking, and relationship building. The role works closely with Sales Managers and property teams to coordinate event execution, support client satisfaction, and develop repeat-business opportunities. The manager promotes assigned event spaces and services, coordinates sales and planning activities, oversees onsite event delivery, and tracks sales performance and market opportunities.

Requirements

Previous sales and event execution experience required.
Valid driver’s license and acceptable driving record required.
Ability to work evenings and weekends as needed.
Demonstrated ability to prospect, generate qualified leads, and build business relationships.
Strong communication, organization, collaboration, and problem-solving skills.
Ability to manage competing priorities and support event execution across multiple properties.
Proficiency with computers and general office PC applications, including word processing, spreadsheets, and databases.
Proven job reliability, diligence, dedication, and attention to detail.

Nice To Haves

Strong knowledge of the Myrtle Beach and Grand Strand markets, with established relationships in the local business and event community preferred.
Experience with Delphi and Stay preferred.

Responsibilities

Generate new banquet, catering, and event business across assigned properties through prospecting, cold calling, in-person sales visits, networking events, trade shows, and community outreach.
Develop and maintain relationships with local businesses, organizations, event planners, and referral partners to generate leads and encourage repeat business.
Maintain working knowledge of assigned event spaces, amenities, and services to promote offerings to prospective clients.
Qualify sales opportunities and coordinate with Sales Managers on proposals, contracting, and event planning, maintaining communication throughout the process.
Attend Banquet Event Order (BEO) meetings, review event details for accuracy, and communicate updates or discrepancies to appropriate teams.
Oversee onsite event execution with Sales Managers, property leadership, and Food & Beverage teams to ensure proper setup, service, timing, and fulfillment of contracted details.
Coordinate onsite coverage with Sales Managers for overlapping events and address client needs, concerns, and service issues during events.
Partner with Sales Managers on post-event follow-up to gather feedback, address concerns, and identify repeat-business opportunities.
Collaborate with the Regional Sales Manager to establish sales goals and track prospecting activities, qualified leads, conversions, and revenue performance.
Monitor market trends, competitor offerings, and client feedback to identify business growth and service improvement opportunities.
Perform other duties as assigned.