Catering Sales Manager

Sea Palms Resort•Harrington, GA

7d•Onsite

About The Position

Raines Co. is hiring a Catering Sales Manager at Sea Palms Resort, a 123-room marshfront resort on St. Simons Island with an 18-hole golf course and a full-service on-site restaurant. The resort is managed by Raines Co. and welcomes team members who extend hospitality to its members and guests. The Sales Manager develops and fosters business through proactive direct sales, marketing, and solicitation for various or specific market segments. The role includes coordinating client bookings and events, keeping sales records current, collaborating with operations teams, and achieving sales, revenue, and profit goals. The position reports to the Director of Sales. A pre-employment background check is required. Raines Co. is an equal opportunity employer and considers qualified applicants without regard to protected characteristics. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

Two years of prior hotel sales, catering manager, or progressive experience in a hotel environment.
Experience with Delphi FDC.
Proficiency in Microsoft 365.
Experience with the brand's property management system and sales-related applications.
Minimum high school diploma, GED, or equivalent.

Nice To Haves

Bachelor's degree in Business Administration, Marketing, or a related major.

Responsibilities

Develop, update, and achieve goals on a timely basis.
Respond within 24 hours to all lead sources, including group banquets and golf groups of 20 hotel rooms or fewer, food and beverage, catering-only events, and other events assigned by the Director of Sales.
Coordinate bookings with clients, create banquet event orders and diagrams when necessary, and communicate event information to operations teams.
Attend meetings with current and prospective clients, including scheduled meetings and walk-in tours, on weekends when necessary or requested.
Submit contracts, banquet event orders, and booking checks to the Director of Sales for approval before sending them to clients.
Collect the final guest count and client signature seven days before the event start date.
Collect final payment, excluding consumption items, and client signature seven days before the event start date.
Keep all information in Amadeus current, including account status, deposits, payments, and proposals sent.
Complete other items assigned by the Director of Sales in a timely manner.
Maintain an honest working relationship with coworkers and clients.
Ensure Guest Services has arranged accommodations before group arrival.
Review catering resumes for valet orders and amenity requests.
Accomplish sales goals outlined by Raines Hospitality.
Conduct weekly BEO meetings with managers and banquet staff.
Achieve budgeted group room revenue and profit.