Sales Catering Manager

Pyramid Global Hospitality•Berkeley, CA

About The Position

The Sales Catering Manager solicits new and existing accounts to meet or exceed revenue goals through telephone solicitation, outside sales calls, site inspections, and written communication. The role prepares customer correspondence, internal booking reports, maintains files, and prepares event-related documents, including resumes and BEOs, for booked group and catering events. The manager collaborates with hotel departments to provide quality customer service, participates in sales-related meetings and training, attends trade shows and community and industry events, and represents the hotel professionally. The role also develops and maintains knowledge of market trends, competition, and customers, assists with reports and competition data collection, and follows the principles of CARE and the Four Disciplines of Associate Success.

Responsibilities

  • Solicit new and existing accounts through telephone solicitation, outside sales calls, site inspections, and written communication to meet or exceed revenue goals.
  • Prepare customer correspondence and internal booking reports, and maintain files.
  • Prepare event-related documents, including resumes and BEOs, for booked group and catering events.
  • Participate in daily sales meetings, pre-convention meetings, training, and other sales-related meetings as required.
  • Work with other hotel departments to provide quality service to customers.
  • Attend trade shows, community events, and industry meetings.
  • Develop and maintain knowledge of market trends, competition, and customers.
  • Professionally represent the hotel in community and industry organizations and events.
  • Participate as a team player with all departments.
  • Assist with reports and competition data collection.
  • Follow the principles of CARE and the Four Disciplines of Associate Success.
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