Catering Sales Manager
About The Position
Sell and service banquet and meeting functions to achieve catering department goals. Oversee catering sales to existing and new corporate and social markets, solicit new business, and maximize hotel revenue by presenting the hotel’s offerings to prospective, current, and previous clients. Service accounts, including BEOs and Group Resumes when necessary, and provide clients with a high level of service and quality catered products. Interview, select, train, schedule, coach, and support associates so they perform according to brand or hotel standards and HHM core values. Communicate clear direction to staff, follow HHM’s EarthView sustainability guidelines, and observe safe work practices and applicable MSDS and OSHA standards. Perform other duties as requested by management.
Requirements
- Proven track record in catering and banquet sales.
- Ability to work a schedule that varies and may include holidays and weekends.
- Ability to stand for extended periods; walk, push, lift up to 25 pounds, bend and reach, stoop, kneel, or crouch.
Nice To Haves
- Associate or bachelor’s degree in Hospitality or a related industry preferred.
Responsibilities
- Interview, select, train, schedule, coach, and support associates in accordance with established brand or hotel standards and HHM core values.
- Oversee catering sales targeted toward existing and new corporate and social markets.
- Solicit new business through prospecting calls and outside client visits.
- Maximize revenue by selling all facets of the hotel orally and in writing to previous, current, and potential clients.
- Handle account details and ensure solicitation and closing information is complete and documented.
- Service accounts, including BEOs and Group Resumes when necessary.
- Prepare information for, meet with, and entertain clients as appropriate to obtain potential business.
- Provide exceptional service and acquire high-quality catered products for clients.
- Communicate clearly with staff, both verbally and in writing.
- Follow sustainability guidelines and practices related to HHM’s EarthView program.
- Practice safe work habits, wear protective safety equipment, and follow MSDS and OSHA standards.
- Perform other duties as requested by management.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
