Catering Sales Manager

Delta Hotels by Marriott Richmond Downtown • Richmond, VA

6d

About The Position

Delta Hotels by Marriott Richmond, a 298-room full-service hotel with more than 14,000 square feet of flexible event space, is seeking a Catering Sales Manager. The hotel is managed by SMI Hotel Group. This position promotes, sells, coordinates, and facilitates events, taking ownership of each event from origination through execution and follow-up, while maintaining client relationships. Hours must be flexible to accommodate events. The role works closely with the Sales and Catering team and reports directly to the Director of Catering.

Requirements

• At least 2 years of catering, sales, and/or event management experience.
• Highly organized, with a professional appearance and the ability to work well in a team environment.
• Prompt, dependable, motivated, and ambitious.
• Ability to establish and maintain effective working relationships with staff and clients.
• General office and computer skills.
• Knowledge of costing, selling, upselling, and industry trends.

Nice To Haves

• Industry certifications preferred.
• Marriott and CI/TY experience preferred.

Responsibilities

• Pursue and secure business through promotions, prospecting, soliciting, re-soliciting, and responding to inquiries.
• Participate in industry associations and networking opportunities.
• Contribute actively to the Sales and Catering team and collaborate across hotel departments and with SMI.
• Meet monthly, quarterly, and yearly revenue quotas and goals for business-generating sales activities.
• Maintain professional customer service and client satisfaction by responding to client needs and concerns courteously and promptly, communicating needs to the appropriate departments, and following up to maintain relationships and encourage repeat business and referrals.
• Use sales tools and systems to identify, report, record, forecast, and communicate data accurately.
• Assist with costing menus and specialty orders.
• Monitor competitors and industry trends and manage events from origination through execution.
• Detail events accurately and thoroughly; create Banquet Event Orders and Event Diagrams for interdepartmental distribution.
• Ensure event rooms are correctly set before client arrival and attend events to support accurate execution and client satisfaction.
• Know and comply with hotel and departmental policies.
• Maintain and audit filing systems and electronic sales systems for accuracy.
• Protect the confidentiality and security of proprietary or otherwise confidential hotel information, reports, correspondence, and files.

Benefits

• Health, dental, and vision insurance.
• Company-paid life insurance.
• Company-paid short-term and long-term disability insurance.
• Company-paid hospital indemnity and accident insurance.
• Paid time off.
• 401(k) plan with company match.
• Hotel discounts.
• Paid holidays.
• Early access to earned wages.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed