Sales & Catering Manager - Renaissance Waterford

Coury Hospitality•Oklahoma City, OK

13d•Onsite

About The Position

The Sales & Catering Manager supports sales administration, group reservations, and banquet event coordination at Renaissance Waterford Oklahoma City. The role manages room blocks and group reservations, prepares event documentation, coordinates billing, and helps ensure banquet events are set up and delivered according to client specifications. The manager works with clients and hotel teams throughout the event experience, communicates clearly in high-pressure situations, and helps assess event success. Additional tasks may be assigned or revised based on business volume and operational needs.

Requirements

At least 3 years of experience in a sales or event Manager role.
High school diploma required.
Well-organized with excellent multitasking abilities.
Strong communication and interpersonal skills.
Fluency in reading, writing, and spoken English.
Knowledge of computer operations and ordering procedures.
Basic knowledge of sanitation.
Ability to organize and prioritize responsibilities in high-pressure situations.
Detail-oriented and committed to meeting client specifications.
Works well with others and is willing to assist the team.
Ability to quickly learn service procedures, menus, banquet room floor plans, and operational processes.
Ability to walk, stand, and bend throughout the workday.
Ability to lift up to 25 pounds occasionally.

Nice To Haves

Bachelor’s degree in hospitality management or public relations preferred, but not required.

Responsibilities

Create room blocks and input rooming lists.
Balance MARSHA, OPERA, and C.I.T.Y. groups.
Create individual reservations and service room blocks.
Gather and enter information for group resumes.
Create and distribute Event Orders and Group Resumes.
Create PM accounts.
Set up client billing, post charges to credit cards, and send receipts to clients.
Create detailed Banquet Event Orders, including floor diagrams, table numbers, buffet labels, table setups, AV needs, special requests, and dietary restrictions.
Meet and greet client contacts on event days and assist with questions or needs.
Spot-check banquet rooms to confirm they meet client specifications.
Assist banquet staff as needed to prepare banquet spaces on time.
Conduct final event-day inspections to ensure client standards are met.
Assess overall event success and submit findings.
Communicate effectively with guests, co-workers, and supervisors.
Organize and prioritize work while thinking and communicating clearly in high-pressure situations.
Apply basic sanitation knowledge, use computer systems, and follow ordering procedures.
Learn and absorb service procedures, menus, banquet room floor plans, and operational information.
Take on additional tasks and responsibilities as assigned by the manager and based on business needs.