Server- Renaissance Waterford

Coury Hospitality • Oklahoma City, OK

6d • Onsite

About The Position

Renaissance Waterford Oklahoma City is hiring a Server to provide attentive, polished dining service and create memorable guest experiences. The Server guides guests through their meal, shares knowledge of food and beverages, and coordinates with the Kitchen, Bar, Hosts, Managers, and support Curators to keep service running smoothly. The role requires genuine guest connection, thoughtful and empathetic service, strong attention to detail, and the ability to maintain a professional presence during busy service periods.

Servers greet and assist guests, explain menu items, make recommendations and pairings, take and enter orders, communicate allergies and dietary restrictions, deliver food and beverages, monitor tables, and handle checks and payments. They also maintain clean, stocked, and orderly tables and service areas, respond professionally to questions or concerns, and provide a warm farewell. The position involves frequent guest interaction in a fast-paced restaurant environment and requires standing and moving for extended periods, carrying service items, and following sanitation, grooming, and uniform standards.

Requirements

• Previous serving, bartending, restaurant, hotel, or customer service experience is required.
• Ability to confidently make food and beverage pairing recommendations.
• Ability to execute professional wine service.
• Basic mathematical skills and ability to accurately process guest payments.
• Knowledge of basic food safety and sanitation standards.
• Strong verbal and written communication skills, including the ability to communicate effectively with guests, coworkers, supervisors, and other departments.
• Ability to prioritize and multitask in a fast-paced environment.
• Ability to maintain excellent attendance and punctuality.
• Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs.
• Ability to stand and maintain fast-paced mobility for periods of four hours or more.
• Ability to move quickly and gracefully between the dining room, service areas, and kitchen.
• Ability to lift and carry items weighing approximately 15–30 pounds and safely carry food, beverages, trays, dishes, and other service equipment.
• Ability to bend, reach, stoop, and move throughout the shift.
• Ability to maintain professionalism, focus, and energy during busy service periods.
• Must maintain a polished appearance and adhere to grooming and uniform standards.

Nice To Haves

• Strong knowledge of food, beverages, ingredients, cooking techniques, and service standards.
• Knowledge of wine, spirits, drink recipes, and beverage pricing.
• Experience with POS systems and restaurant ordering procedures.

Responsibilities

• Greet guests promptly and warmly, and guide their dining experience from beginning to end.
• Explain menu items, answer questions, make recommendations, and create a welcoming atmosphere.
• Maintain knowledge of menu items, ingredients, preparation methods, brands, pricing, promotions, and daily specials.
• Take food and beverage orders accurately and enter them promptly into the POS system.
• Communicate allergies and dietary restrictions to the Kitchen and on guest tickets.
• Retrieve and deliver food and beverage orders accurately and within expected service times.
• Monitor tables, replenish beverages, and proactively respond to guest needs.
• Serve alcoholic and non-alcoholic beverages according to applicable regulations and company standards.
• Clear plates at appropriate times, request assistance when items cannot be safely cleared by one person, and provide crumb service when appropriate.
• Keep service stations stocked, organized, clean, and ready for each service period.
• Present checks accurately, process payments, and count back change when applicable.
• Keep tables, service areas, and the bar clean, orderly, and properly stocked; clear and reset tables for the next guest.
• Respond to guest questions, concerns, and service recovery opportunities with professionalism and care.
• Communicate with support Curators, Hosts, Managers, and Kitchen and Bar teams to coordinate service.
• Thank guests sincerely and provide a warm farewell.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed