Catering Sales Manager at Renaissance Westerville
About The Position
Concord Hospitality is seeking a proactive, relationship-driven Catering & Sales Manager to generate and book social and corporate events, meeting space, and small guest room blocks. The role focuses on prospecting, selling, and securing business while creating exceptional client experiences throughout the sales process. Once an event is contracted, it transitions to an Event Manager for detailing and execution. The ideal candidate is highly motivated, enjoys building relationships, and is passionate about driving revenue. A flexible schedule, including occasional evenings and weekends for client engagement and site tours, may be required. As a Concord Leader, the manager inspires greatness, encourages and supports team members in reaching their potential, fosters a workplace that is a Great Place to Work for All, leads with integrity, transparency, respect, and professionalism, and cares for the team and their families.
Requirements
- At least 2 years of experience in hotel sales, catering sales, event sales, hospitality sales, or a related field.
- Proven ability to generate new business and close sales opportunities.
- Strong communication, negotiation, networking, and relationship-building skills.
- Excellent organization and time-management abilities.
- Ability to thrive in a fast-paced, goal-oriented environment.
- Guest-focused mindset and commitment to exceptional service.
Nice To Haves
- Proficiency with hotel sales systems and CRM platforms.
Responsibilities
- Prospect, solicit, and secure social events, corporate meetings, and small group business to achieve revenue goals.
- Sell meeting and event space, associated food and beverage opportunities, and small guest room blocks.
- Conduct site tours, client meetings, and presentations to showcase the hotel’s event offerings.
- Build and maintain relationships with local organizations, businesses, and community partners to generate new business.
- Negotiate contracts and pricing within established guidelines while maximizing hotel revenue.
- Prepare accurate contracts and turnover information for a seamless transition to the Event Management team after booking.
- Collaborate with Event Managers and operational departments to support a smooth handoff and exceptional client experience.
- Follow up with past clients and leads to generate repeat and referral business.
- Maintain accurate sales activity, forecasts, and client information in CRM systems.
- Participate in networking events, industry associations, and community outreach to promote the hotel.
- Inspire and support team members, foster an inclusive workplace, lead professionally, and care for the team.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- 401(k) with company match
- Tuition assistance
- Discounted hotel stays
- Training, development, and career advancement opportunities
- Eligibility for a performance-based bonus upon attainment of objectives
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
