Houseperson at Renaissance Westerville Hotel

Concord Hospitality Enterprises•Genoa Township, OH

About The Position

The Houseperson supports the hotel’s Housekeeping Department by maintaining cleanliness and keeping linen, supplies, and storage areas organized. The role assists Room Attendants by stripping used linen from guest rooms, restocking housekeeping closets and carts, and helping with laundry operations as needed. The Houseperson also puts away linen and supply orders, assists with special requests and heavy lifting, and helps keep public areas clean. The position involves regular rounds through the property, attention to missing items or signs of wear, collaboration with the Housekeeping team, and responding courteously to guest inquiries and requests.

Responsibilities

  • Strip used linen from guest rooms to support Room Attendants.
  • Restock housekeeping closets and carts with fresh linen, towels, and amenities.
  • Organize storage areas to maintain cleanliness and accessibility.
  • Assist with hotel laundry operations as needed, including sorting, folding, or transporting linen.
  • Put away linen and supply orders in an organized and timely manner.
  • Support the team with special requests and heavy lifting.
  • Help maintain the cleanliness of public areas.
  • Make rounds through the property to help ensure cleanliness standards are met.
  • Report missing articles or signs of wear and tear.
  • Answer guest inquiries and provide assistance.

Benefits

  • Competitive wages
  • Comprehensive medical, dental, and vision plans
  • Life insurance
  • Discounted room rates at Concord-managed hotels
  • Opportunities for personal and professional growth
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