Assistant Community Manager Jobs

About The Position

Requirements

• High school education or equivalent.
• Proficiency in verbal and written communication.
• At least 1 to 2 years of property-management experience; affordable-housing experience is preferred.
• At least one year of administrative experience.
• Understanding and comprehension of budgeting.
• At least one year of customer-service experience.
• Working knowledge of Microsoft Office products, including Word, Excel, and Outlook.
• Basic bookkeeping knowledge and general mathematical skills.

Nice To Haves

• Affordable-housing property-management experience.
• The company encourages taking its sponsored Tax Credit Specialist (TCS) certification class for professional development. TCS certification is required for promotion to a Community Manager position.

Responsibilities

• Maintain resident files in accordance with compliance and property-management policies and regulations.
• Assist with marketing and advertising vacancies in accordance with the property's Affirmative Fair Housing Marketing Plan.
• Help maintain the property waiting list in accordance with the Tenant Selection Plan.
• Process housing applications in accordance with the property's affordable-housing covenants.
• Help prepare deposits for banking and make daily bank runs.
• Post resident payments in Yardi in a timely manner.
• Assist the Community Manager with required month-end management reports.
• Help maintain work orders and post them in Yardi.
• Assist with preparing office and maintenance supply orders within the approved property budget.
• Coordinate with maintenance personnel to meet vacancy turn-time targets.
• Prepare late notices and notices to pay rent.
• Assist the Community Manager with legal proceedings.
• Show available units.
• Maintain general office and resident files.
• Shop the competition and support marketing efforts proactively.
• Assist residents when requested and respond to resident complaints in a timely, professional manner.
• Record traffic in the software program daily.
• Follow up with guest cards or send a thank-you response within 24 hours of a prospect's visit.
• Attend company-sponsored events related to team development, which may sometimes involve overnight stays away from home.
• Perform other duties as requested.
• Assist the Community Manager in maintaining 100% occupancy.
• Maintain positive relationships with CORE internal departments.
• Assist with processing annual recertifications within established timelines.
• Demonstrate initiative, personal awareness, professionalism, integrity, and confidentiality in all areas of performance.