Assistant Community Manager

Fortis Property Management • Goose Creek, SC

19d

About The Position

The Senior Assistant Community Manager supports the Community Manager in optimizing the performance, efficiency, and profitability of assigned conventional properties while advancing ownership and investor goals. The role focuses on resident satisfaction and high operational standards, including resolving resident issues, managing accounts receivable and payable, and maintaining accurate data in Yardi.

The position assists with financial operations, resident relations, and community administration. In the Community Manager’s absence, the Assistant Manager manages the community. The role coordinates with the Community Manager in supervising on-site associates and outside contractors. It reports to the Community Manager and/or Regional Property Manager.

Fortis Property Management describes its culture as thoughtful, innovative, and driven, and says it offers a competitive commission and bonus structure, professional growth, and promotion from within. The posting also lists benefits for full-time employees, including insurance, retirement, paid time off, holidays, professional development, and career advancement opportunities.

Requirements

• High school graduate or equivalent.
• At least 2 years of multifamily property management experience.
• Strong marketing and sales background.
• Knowledge of accounting system functions.
• Proficiency with property management software such as Yardi, RealPage, MRI, or AppFolio.
• Computer skills including Microsoft Word and Excel.
• Ability to interact successfully with people.
• Organizational skills.
• Strong oral and written communication skills.
• Good decision-making ability.
• Professional image.
• Valid driver’s license required.

Nice To Haves

• Two- or four-year college degree preferred.
• Bilingual in English and Spanish preferred.

Responsibilities

• Assist in preparing the annual operating budget.
• Collect rents and other income and control property expenses within budget guidelines.
• Ensure bank deposits are made in accordance with company policy and procedures.
• Process invoices weekly and submit them to the Accounting Department with required paperwork after Community Manager approval.
• Perform all on-site accounting functions.
• Collect and process community payroll.
• Provide superior customer service and resolve resident concerns.
• Manage the community in the absence of the Community Manager.
• Adhere to and properly implement Fortis Property Management policies and procedures.
• Maintain thorough knowledge of the computer system.
• Follow Fair Housing policies and procedures and comply with Life/Safety, ADA, OSHA, and EPA requirements.
• Coordinate with the Community Manager to supervise on-site associates and outside contractors.
• Perform other duties as needed or required.

Benefits

• Competitive compensation based on experience and qualifications.
• Medical, dental, and vision insurance.
• Health Savings Account (HSA) options.
• 401(k) retirement plan, subject to eligibility under company policy.
• Paid time off.
• Company-paid holidays.
• Professional development opportunities.
• Career advancement within a growing organization.
• Competitive commission and bonus structure.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED