Assistant Community Manager
About The Position
Related Affordable is seeking a dedicated, detail-oriented Assistant Community Manager to support daily operations at a 201-unit affordable housing community in San Francisco, California. The role works closely with the Community Manager to maintain a well-functioning and welcoming environment for residents. Duties span administration, resident relations, leasing support, financial processes, and compliance with affordable housing regulations. The position is non-exempt and eligible for overtime pay. Compensation is $70,000–$73,000 annually, with an annual performance bonus. Final compensation depends on qualifications, geographic location, and the role’s requirements. Related Affordable works to preserve and enhance the nation’s affordable housing supply. The organization has more than 50 years of affordable housing acquisition and development experience and manages one of the largest affordable housing portfolios in the United States. It is committed to providing quality homes in communities nationwide and to building an inclusive culture.
Requirements
- At least 2 years of property management experience; affordable housing experience is preferred.
- Familiarity with affordable housing programs and compliance requirements, such as Project-Based Section 8 and LIHTC.
- Experience with RealPage, OneSite, and JD Edwards, or similar property management software.
- Excellent communication and interpersonal skills, with a commitment to exceptional customer service.
- A proactive, problem-solving mindset and passion for creating positive living experiences.
- Ability to maintain confidentiality and handle sensitive issues professionally.
- Demonstrated accountability and reliability, including ownership of projects and outcomes, precision and attention to detail, resilience, proactive problem-solving, and continued learning and development.
- Ability to foster collaboration and a resident-centered environment through empathy, respect, and cross-functional cooperation.
Nice To Haves
- Affordable housing property management experience.
Responsibilities
- Assist with leasing activities, marketing, resident recertifications, and general administrative duties.
- Handle accounts payable and receivable, assist with rent collection, and help manage delinquencies.
- Respond promptly and professionally to resident concerns.
- Help organize resident appreciation and retention events.
- Maintain accurate records and support compliance audits for affordable housing programs, including HDC, HCR, HUD, and LIHTC requirements.
- Collaborate with maintenance staff to support timely, high-quality property upkeep and a safe, pleasant living environment.
- Assist in preparing reports to monitor community performance and identify improvement opportunities.
Benefits
- 19 or more days of paid time off.
- Customizable medical, vision, and dental options.
- Life insurance and an Employee Assistance Program.
- 401(k).
- Flexible spending account (FSA) and health savings account (HSA).
- Employer-paid life and AD&D insurance.
- Paid leave and disability programs.
- Mental health resources, including counseling.
- Fertility benefits, including surrogacy and adoption assistance.
- Paid time off to volunteer.
- Matching for charitable donations.
- Learning and training programs.
- Tuition and certification reimbursement.
- Internal advancement opportunities.
- Annual performance bonus.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
