Assistant Community Manager Jobs

About The Position

Requirements

• High school diploma or GED required.
• Valid driver’s license, current automobile insurance, and reliable transportation required.
• Strong customer service and interpersonal communication skills, including the ability to build positive relationships with residents, prospects, vendors, and team members.
• Excellent organizational skills and strong attention to detail and accuracy.
• Ability to prioritize multiple responsibilities and manage competing deadlines in a fast-paced environment.
• Strong problem-solving and conflict-resolution skills.
• Professional verbal and written communication abilities.
• Proficiency with Microsoft Office Suite, including Outlook, Teams, Word, and Excel.

Nice To Haves

• Previous residential property management, leasing, hospitality, retail, or customer service experience preferred.
• Two or more years of residential leasing and/or property management experience preferred.
• Experience managing rent collections, resident accounts, and financial processes preferred.
• Bachelor’s degree in Business, Property Management, or a related field preferred.
• Experience with Yardi, ResMan, OneSite, or other property management software preferred.
• Working knowledge of Fair Housing practices and multifamily operations preferred.
• Bilingual skills are a plus but not required.

Responsibilities

• Assist with daily operations and overall community performance.
• Manage resident accounts, rent collections, payment processing, delinquency follow-up, and tenant notices.
• Support leasing, occupancy, and resident retention goals through customer service and operational support.
• Process applications, conduct screenings, and assist prospective residents throughout the leasing process.
• Coordinate with maintenance staff to ensure timely completion of service requests and apartment turns.
• Respond professionally and promptly to resident concerns, questions, and requests.
• Maintain accurate resident files, financial records, and operational documentation.
• Assist with lease renewals, move-ins, move-outs, and resident communications.
• Support community marketing efforts, resident engagement activities, and occupancy initiatives.
• Ensure compliance with Fair Housing regulations, company policies, and applicable laws.
• Assist the Community Manager with financial reporting, property performance monitoring, and operational objectives.
• Perform other duties as assigned.

Benefits

• Comprehensive medical plans with flexible coverage options for employees and their families.
• Dental insurance.
• Vision insurance.
• Health Savings Account (HSA) with employer contributions.
• 401(k) with company match.
• Life and disability insurance options.
• Vacation time accruing from Day 1.
• Paid holidays and floating holidays.
• Wellness programs.
• Professional development and education opportunities.
• Additional supplemental benefits.