Floating Assistant Community Manager - Broomfield

Greystar•Greenwood Village, CO

9d•$24 - $25•Onsite

About The Position

The Floating Assistant Community Manager (ACM) supports the effective management and operations of multiple Greystar residential communities. The role assists on-site Community Managers, contributes to a positive resident or tenant experience, and supports the success of the properties. The ACM is expected to promptly learn the specifics of each assigned community, including its unit mix, amenities, sub-market conditions, property management system reports, and client requirements. Geographic coverage, supervisors, and assignments may change at any time. The position requires working Saturdays, with Sundays and Mondays off. The role supports day-to-day community operations, resident relations, leasing and marketing, financial processes, administration, property inspections, regulatory compliance, and staff training and development. Team members work in an office environment and may frequently be exposed to outdoor conditions. Rare or occasional travel may be required for business meetings, training, or other work-related needs. The hourly pay range is $24–$25. Additional compensation may include performance-based bonus programs, depending on role and eligibility. The posting lists benefits for full-time employees, including insurance, paid time off, a housing discount for eligible onsite employees, retirement matching, parental leave, fertility benefit reimbursement, and other programs.

Requirements

1–3 years minimum of relevant experience demonstrating property management, sales, marketing, and customer service capabilities.
Strong customer service and interpersonal skills.
Excellent organizational and multitasking abilities.
Understanding of lease terms and lease enforcement, including collections.
Excellent communication and conflict-resolution skills.
Ability to adapt to different property environments and work independently.
Required licenses and/or certifications as applicable to state and local jurisdictions.
Valid driver’s license to drive a golf cart on property.
Proficiency with internet, word-processing, spreadsheet, and database-management programs.
Ability to physically access all exterior and interior parts of the property or community and its amenities.
Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and 50 pounds with assistance.

Nice To Haves

Bachelor’s degree from an accredited college or university, preferably in Business Management, Real Estate, Hospitality, or a related field.
Strong proficiency with property management software, preferably Entrata, Yardi, and/or OneSite.

Responsibilities

Assist with day-to-day operations of multiple properties and ensure compliance with company policies and procedures.
Oversee property maintenance, vendor relationships, and service contracts.
Serve as a point of contact for residents or tenants, respond to inquiries and concerns, and facilitate positive interactions.
Organize and coordinate community events to encourage community and resident engagement.
Assist with leasing, including property tours, application processing, and lease documentation.
Work with the marketing team to promote available units and community amenities.
Support rent collection, budget tracking, and expense management.
Coordinate with accounting to support accurate and timely financial reporting.
Handle administrative duties, including answering phones, responding to emails, and maintaining organized, current records.
Help prepare reports, presentations, and other documentation.
Conduct regular property inspections and address maintenance or safety concerns.
Stay informed about applicable local, state, and federal property-management regulations and help ensure compliance.
Assist with implementing policies to maintain a safe and secure environment.
Participate in training and stay current on industry best practices.
Support the professional development of on-site property management teams.
For California assignments, review completed move-in files before submitting them to the Community Manager for review and approval.
Work Saturdays; Sundays and Mondays are off.

Benefits

Medical, dental, vision, disability, and life insurance; basic employee-only medical coverage is offered at no cost.
Paid time off: 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; birthday off after one year of service; additional vacation accrues with tenure.
Onsite housing discount at Greystar-managed communities for eligible onsite team members, subject to discount terms and unit availability.
Paid six-week sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility-benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Potential eligibility for weekly, monthly, and/or quarterly onsite bonus programs.