Floating Assistant Community Manager - Broomfield

Greystar Management Services•Greenwood Village, CO

7d•Onsite

About The Position

The Floating Assistant Community Manager (ACM) supports the effective management and operations of multiple Greystar residential communities. The role assists on-site Community Managers, supports positive resident experiences, and contributes to property performance. The ACM is expected to learn each community’s specific characteristics, including unit mix, amenities, local market conditions, property-management-system reports, and client requirements. The role’s geographic scope, supervisors, and assignments may change at any time. The position supports community operations, resident relations, leasing and marketing, financial administration, property inspections, regulatory compliance, and staff training and development. The role works in an office environment and may also be exposed to outdoor conditions. Saturday work is required, with Sunday and Monday off. The hourly pay range is $24–$25. The role may be eligible for property-position bonus programs.

Requirements

At least 1 year of relevant experience; the posting specifies 1–3 years minimum of relevant experience.
Relevant background demonstrating property management, sales, marketing, and customer service capabilities sufficient to support day-to-day apartment-community operations, resolve customer issues, complete financial records and reports, increase sales revenue, and coordinate a team’s work.
Strong customer-service and interpersonal skills.
Excellent organizational and multitasking abilities.
Understanding of lease terms and lease enforcement, including collections.
Excellent communication and conflict-resolution skills.
Ability to adapt to different property environments and work independently.
Any licenses and certifications required by state and local jurisdictions.
Valid driver’s license to drive a golf cart on property.
Proficiency with internet, word-processing, spreadsheet, and database-management programs.
Ability to access all exterior and interior parts of the property and amenities.
Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and up to 50 pounds with assistance.

Nice To Haves

Bachelor’s degree from an accredited college or university, preferably in Business Management, Real Estate, Hospitality, or a related field.
Strong proficiency with property-management software, preferably Entrata, Yardi, and/or OneSite.

Responsibilities

Assist with day-to-day operations across multiple properties and ensure compliance with company policies and procedures.
Oversee property maintenance, vendor relationships, and service contracts.
Serve as a point of contact for residents or tenants, address inquiries and concerns, and facilitate positive interactions.
Organize and coordinate community events to encourage resident engagement.
Assist with leasing, including property tours, application processing, and lease documentation.
Work with the marketing team to promote available units and community amenities.
Support rent collection, budget tracking, expense management, and accurate, timely financial reporting with the accounting department.
Handle administrative duties, including answering phones, responding to emails, maintaining records, and preparing reports and other documentation.
Conduct regular property inspections and address maintenance or safety concerns.
Stay informed about applicable local, state, and federal property-management regulations and help implement policies that maintain a safe and secure environment.
Participate in training, stay current on industry practices, and support the professional development of on-site property management teams.
For California assignments, review completed move-in files before submission to the Community Manager for review and approval.
Work Saturdays; Sunday and Monday are days off.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits.
Low-cost (free basic) employee medical coverage for employee-only coverage.
Paid time off: 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
Birthday off after one year of service.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility-benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
The position may be eligible for weekly, monthly, and/or quarterly bonus programs.