Assistant Manager Manufactured Housing Communities
About The Position
Investment Property Group is seeking a part-time Assistant Community Manager to support operations at two manufactured housing communities in Washington: Crystal Pointe Estates, an all-age community with 151 homes in Spanaway, and Viking Estates, a senior community for residents ages 55 and older with 75 homes in Puyallup. The role supports leasing and sales, resident relations, rent collection, administrative functions, maintenance coordination, and compliance with property policies and procedures. The Assistant Community Manager helps maintain resident satisfaction and a clean, safe, well-maintained community while supporting the property management team. The schedule is Monday through Friday, 32 hours per week, with weekend open houses as needed. Pay is $24.00–$28.00 per hour, depending on qualifications, education, and prior experience.
Requirements
- At least 1 year of experience assisting at a manufactured housing or multifamily community of 100 or more units.
- Strong interpersonal skills and the ability to build positive resident relationships and collaborate with team members.
- Exceptional time-management and problem-solving skills.
- Ability to resolve conflicts and complaints and provide customer service tailored to the community demographic.
- Experience with rent collection and delinquency management.
- Ability to identify areas for improvement and suggest ways to improve property efficiency, productivity, and profitability.
- Ability to provide excellent customer service, respond to tenant needs, and support community engagement.
- Ability to handle complaints and uphold community standards.
- Strong verbal and written communication skills for interacting with tenants, contractors, and local authorities.
- Marketing and sales skills to promote vacant lots or homes and maintain high occupancy.
- Proficiency with property management software, such as Manage America, CRM, Blue Moon, Rent Café, Vendor Café, or Client Central.
Responsibilities
- Represent Investment Property Group positively and professionally.
- Drive daily sales and marketing efforts to promote and sell available homes.
- Conduct community tours and engage prospective buyers.
- Manage and host weekend open houses as needed.
- Assist the Community Manager with rent collection, bank activities, transaction documentation, and timely delinquent-rent procedures.
- Perform administrative functions and prepare reporting documentation.
- Monitor rental activity and on-site marketing, and maintain ongoing knowledge of the local market.
- Meet with residents and respond to their concerns, requests, and complaints.
- Work with the Community Manager to ensure maintenance requests, vendor contracts, and operational tasks are handled efficiently.
- Maintain professionalism, integrity, and respect when interacting with residents, team members, vendors, and community stakeholders.
- Attend and participate in professional activities, meetings, organizations, and regulatory agency meetings or inspections.
- Walk the property daily to ensure common areas are in good condition.
- Help ensure the community is clean, safe, and well maintained.
- Perform annual or more frequent unit inspections and follow-ups.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Health Savings Account
- Employee Assistance Program
- 401(k) with company match
- Accrued four weeks of paid time off
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
No Education Listed
