Assistant Manager Manufactured Housing Communities PART TIME WITH BENEFITS

Investment Property Group•Puyallup, WA
•$49,920 - $58,240•Onsite

About The Position

Investment Property Group is seeking a dedicated Assistant Community Manager to support operations at two manufactured housing communities in Washington: Crystal Pointe Estates, a 151-home all-age community in Spanaway, and Viking Estates, a 75-home community for residents ages 55 and older in Puyallup. The role supports the Community Manager with leasing and sales, resident relations, rent collection, administrative work, maintenance coordination, and compliance with property policies and procedures. The successful candidate will help maintain resident satisfaction and a clean, safe, well-maintained community. The position is part-time, 32 hours per week, Monday through Friday, with weekend open houses as needed. Pay is $24.00–$28.00 per hour, depending on qualifications, education, and prior experience.

Requirements

  • At least 1 year of experience assisting at a manufactured housing or multifamily community of 100 or more units.
  • Strong interpersonal skills and ability to build positive relationships with residents and collaborate with team members.
  • Exceptional time-management and problem-solving skills.
  • Ability to resolve conflicts and complaints and provide customer service tailored to the community demographic.
  • Experience with rent collection and delinquency management.
  • Ability to identify areas for improvement and suggest ways to increase property efficiency, productivity, and profitability.
  • Ability to provide excellent customer service, respond to tenant needs, and engage with the community.
  • Ability to handle complaints and uphold community standards.
  • Strong verbal and written communication skills for interacting with tenants, contractors, and local authorities.
  • Marketing and sales skills to promote vacant lots or homes and maintain high occupancy.
  • Proficiency with property management software; examples include Manage America, CRM, Blue Moon, Rent Café, Vendor Café, and Client Central.

Responsibilities

  • Represent Investment Property Group positively and professionally.
  • Drive daily sales and marketing efforts to promote and sell available homes.
  • Conduct community tours and engage prospective buyers.
  • Manage and host weekend open houses as needed.
  • Assist the Community Manager with rent collection, bank activities, transaction documentation, and timely delinquent-rent procedures.
  • Perform administrative functions and prepare reporting documentation.
  • Monitor rental activity and on-site marketing, and maintain knowledge of the local market.
  • Meet with residents and respond to their concerns, requests, and complaints.
  • Work with the Community Manager to coordinate maintenance requests, vendor contracts, and operational tasks.
  • Interact professionally and respectfully with residents, team members, vendors, and community stakeholders.
  • Attend and participate in professional activities, meetings, organizations, and regulatory agency meetings or inspections.
  • Walk the property daily to check the condition of common areas.
  • Help ensure residents have a clean, safe, and well-maintained community.
  • Conduct annual or more frequent unit inspections and follow up as needed.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Health Savings Account
  • Employee Assistance Program
  • 401(k) with company match
  • Accrued four weeks of paid time off
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