Assistant Manager Manufactured Housing Communities PART TIME WITH BENEFITS

Investment Property Group•Spanaway, WA

21h

About The Position

Investment Property Group is hiring an Assistant Community Manager to support operations at two manufactured housing communities in Washington: Crystal Pointe Estates, an all-age community in Spanaway with 151 homes, and Viking Estates, a 55+ community in Puyallup with 75 homes. The role supports leasing, resident relations, rent collection, administrative functions, maintenance coordination, and compliance with property policies and procedures. The successful candidate will help maintain resident satisfaction and a clean, safe, well-maintained community. This is a part-time position scheduled Monday through Friday for 32 hours per week. The hourly pay range is $24.00–$28.00, depending on qualifications, education, and prior experience. Weekend open houses may be required as needed.

Requirements

At least 1 year of experience assisting at a manufactured housing or multifamily community of 100 or more units.
Strong interpersonal skills and the ability to build positive relationships with residents and collaborate with team members.
Exceptional time-management and problem-solving skills.
Ability to resolve conflicts and complaints and provide customer service suited to the community demographic.
Experience with rent collection and delinquency management.
Ability to identify areas for improvement and suggest ways to improve property efficiency, productivity, and profitability.
Ability to provide excellent customer service, respond to tenant needs, and engage with the community.
Ability to handle complaints and uphold community standards.
Strong verbal and written communication skills for interacting with tenants, contractors, and local authorities.
Marketing and sales skills to promote vacant lots or homes and maintain high occupancy.
Proficiency with property management software, such as Manage America, CRM, Blue Moon, Rent Café, Vendor Café, or Client Central.

Responsibilities

Represent Investment Property Group positively and professionally.
Drive daily sales and marketing efforts to promote and sell available homes.
Conduct community tours and engage prospective buyers.
Manage and host weekend open houses as needed.
Assist the Community Manager with rent collection, bank activities, transaction documentation, and timely delinquent-rent procedures.
Perform administrative functions and prepare reporting documentation.
Monitor and direct rental and on-site marketing activity, and maintain knowledge of the local market.
Meet with residents and respond to their concerns, requests, and complaints.
Work with the Community Manager to ensure maintenance requests, vendor contracts, and operational tasks are handled efficiently.
Interact with residents, team members, vendors, and community stakeholders with professionalism, integrity, and respect.
Attend and participate in professional activities, meetings, organizations, and regulatory agency meetings or inspections.
Walk the property daily to check the condition of common areas.
Help ensure the community is clean, safe, and well maintained.
Perform annual or more frequent unit inspections and follow-ups.