Part Time Assistant Manager Manufactured Housing Community
About The Position
Investment Property Group is seeking a part-time Assistant Community Manager to support operations at Ridgewood Estates, a 200-unit manufactured housing community in Layton, Utah. The role assists with leasing, resident relations, rent collection, and compliance with property policies and procedures. It also involves administrative work, coordinating maintenance requests, and supporting resident and prospective tenant satisfaction. The schedule is Monday through Friday, 12 p.m. to 5 p.m., for 25 hours per week. The hourly salary is $22.00–$26.00, depending on qualifications, education, and prior experience.
Requirements
- Strong interpersonal skills and the ability to build positive relationships with residents and collaborate effectively with team members.
- Exceptional time-management and problem-solving skills.
- Ability to resolve conflicts and complaints and provide customer service tailored to the community demographic.
- Experience with rent collection and delinquency management.
- Ability to identify areas for improvement and suggest ways to improve property efficiency, productivity, and profitability.
- Ability to provide excellent customer service, respond to tenant needs, and support community engagement.
- Ability to handle complaints and ensure community standards are upheld.
- Strong verbal and written communication skills for interacting with tenants, contractors, and local authorities.
- Marketing and sales skills to promote vacant lots or homes and maintain high occupancy rates.
- Proficiency with property management software; examples include Manage America, CRM, Blue Moon, Rent Café, Vendor Café, and Client Central.
- Valid driver's license.
Nice To Haves
- Bilingual in Spanish and English is preferred but not required.
Responsibilities
- Represent Investment Property Group in a positive and professional manner.
- Assist the Community Manager with rent collection, bank activities, transaction documentation, and timely delinquent-rent procedures.
- Perform administrative functions and prepare reporting documentation.
- Monitor and direct rental and on-site marketing activities, maintaining current knowledge of the local market.
- Meet with residents and respond to their concerns, requests, and complaints.
- Monitor home-site curb appeal, model appearance, and signage.
- Work with the Community Manager to ensure maintenance requests, vendor contracts, and operational tasks are handled efficiently.
- Maintain professionalism, integrity, and respect when interacting with residents, team members, vendors, and community stakeholders.
- Attend and participate in professional activities, meetings, organizations, and regulatory agency meetings or inspections.
- Walk the property daily to ensure common areas are in good condition.
- Help ensure the community is clean, safe, and well maintained.
- Conduct annual or more frequent unit inspections and follow-ups.
Benefits
- 401(k) with company match
- Accrued paid time off (PTO) at one hour per 30 hours worked
- Critical Illness and Accident benefits
- Employee Assistance Program through ComPsych
- Employee Referral Program
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
No Education Listed
