Assistant Community Manager

Samazon Staffing•Washington, DC

18d•Onsite

About The Position

The Assistant Community Manager supports the Community Manager in overseeing the financial and operational performance of a luxury multifamily community in Washington, DC, with more than 400 units and retail space. The role focuses on smooth day-to-day operations, accurate financial records, resident support, and maintaining a high standard of service across the property. The Assistant Community Manager may act as the on-site supervisor when the Community Manager is absent.

Requirements

High school diploma or equivalent.
At least 2 years of property management or related industry experience.
Availability to work weekends and holidays.
Availability to work overtime as needed.
Experience as an Assistant Manager on larger properties (over 300 units).

Nice To Haves

Experience with Entrada.

Responsibilities

Support community financial operations by collecting and posting rent, fees, and other payments; preparing deposits; reconciling accounts; and assisting with month-end close and financial reporting.
Review resident files and account records, communicate about outstanding balances, support delinquency collection efforts, and enforce lease terms to help maximize revenue.
Support eviction proceedings by following required notice processes and representing the community in hearings as needed.
Review and submit vendor, contractor, and service-provider invoices by reconciling completed work or purchased goods.
Process resident move-outs by reviewing lease terms and notice requirements.
Promote resident satisfaction and retention by responding to questions, complaints, and service requests in a timely manner.
Act as the on-site supervisor in the Community Manager’s absence by organizing daily work and coordinating maintenance and make-ready tasks.
Assist with owner communications by conducting tours, sharing community performance updates, and responding to requests as needed.