Assistant Community Manager

Fortis Property Management • Goose Creek, SC

18d • Onsite

About The Position

The Senior Assistant Community Manager supports the Community Manager in optimizing the performance, efficiency, and profitability of assigned conventional properties while advancing ownership and investor goals. The role focuses on resident satisfaction, high operational standards, resident issue resolution, accounts receivable and payable, and accurate data entry in Yardi. The position also supports financial operations, resident relations, staffing, and community administration, including managing the community in the Community Manager’s absence. The Assistant Manager reports to the Community Manager and/or Regional Property Manager and coordinates with the Community Manager in supervising on-site associates and outside contractors.

Requirements

• Minimum of 2 years of multifamily property management experience.
• Strong marketing and sales background.
• Knowledge of accounting system functions.
• Proficiency with property management software such as Yardi, RealPage, MRI, or AppFolio.
• Computer skills, including Microsoft Word and Excel.
• Ability to interact successfully with people.
• Organizational skills.
• Strong oral and written communication skills.
• Good decision-making ability.
• Professional image.
• Valid driver’s license required.
• High school graduate or equivalent.

Nice To Haves

• Two- or four-year college degree preferred.
• Bilingual in English and Spanish preferred.

Responsibilities

• Assist in preparing the annual operating budget.
• Collect rents and other income, and control property expenses within budget guidelines.
• Ensure bank deposits are made according to company policies and procedures.
• Process invoices weekly and submit them promptly to the Accounting Department with required paperwork after Community Manager approval.
• Perform all on-site accounting functions.
• Collect and process community payroll.
• Provide superior customer service and resolve resident concerns.
• Manage the community in the absence of the Community Manager.
• Follow and properly implement Fortis Property Management policies and procedures.
• Maintain thorough knowledge of the computer system.
• Follow Fair Housing policies and procedures and applicable life-safety, ADA, OSHA, and EPA requirements.
• Coordinate with the Community Manager to supervise on-site associates and outside contractors.
• Perform other duties as needed or required.

Benefits

• Competitive compensation based on experience and qualifications.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• Health Savings Account (HSA) options.
• 401(k) retirement plan, subject to company eligibility policy.
• Paid time off.
• Company-paid holidays.
• Professional development opportunities.
• Career advancement within a growing organization.
• Competitive commission and bonus structure.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED