Assistant Community Manager (Tyrella Gardens)
About The Position
The Assistant Community Manager supports the daily operations of Tyrella Gardens, including fiscal management, compliance, facilities, risk management, and resident relations. The position reports to the Community Manager and works with residents, community partners, property management colleagues, and the Resident Services team. The role is primarily desk-based computer work with frequent sitting. Occasional physical activities include standing, walking, reaching overhead, filing, and lifting or moving items up to 15 pounds. Bending, squatting, or kneeling may be required rarely.
Requirements
- High school diploma or GED and one year of residential property management, customer service, or administrative experience, or an equivalent combination of education and relevant experience.
- Proficiency in MS Office and/or RealPage software.
- Strong verbal and written communication skills.
- Excellent customer service with measurable outcomes.
- Ability to work independently and collaboratively with minimal supervision.
- Highly organized and detail oriented.
- Commitment to the mission and values of MidPen Services and MidPen Housing.
Responsibilities
- Schedules income verification appointments, prepares and processes lease agreements, and maintains the housing wait list.
- Assists with re-certifications, welfare exemption documents, Management and Occupancy (MOR) reviews, and Tax Credit Allocation Committee (TCAC) reviews.
- Issues notices, schedules vacancies, and prepares and monitors turnover forms.
- Assists with rent collection and security deposits, logs petty cash use, and prepares bank deposits.
- Inspects the property and identifies maintenance and security issues.
- Supports working relationships with local law enforcement and emergency agencies.
- Coordinates maintenance inspections with facilities staff and ensures work orders are processed in a timely manner.
- Maintains resident and property files while protecting confidential information.
- Communicates emergency preparedness procedures to residents and coordinates logistics for resident meetings.
- Performs other duties as assigned.
Benefits
- Health insurance
- Dental, vision, life, and disability insurance
- 403(b) retirement investment
- Employee education reimbursement program
- Paid parental leave
- FSA for childcare, medical, and commuter benefits
- EAP program
- Pet insurance
- Paid time off
- Company holidays
- Wellness days
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
