Assistant Community Manager (Tyrella Gardens)

MidPen Housing • Mountain View, CA

3d

About The Position

MidPen Housing seeks an Assistant Community Manager for Tyrella Gardens. The Property Management team operates and maintains MidPen communities and works closely with residents, community partners, fellow employees, and the Resident Services team. Reporting to the Community Manager, the Assistant Community Manager supports the property’s daily operations, including fiscal management, compliance, facilities, risk management, and resident relations.

Requirements

• High school diploma or GED and one year of residential property management, customer service, or administrative experience, or an equivalent combination of education and relevant experience.
• Proficiency in MS Office and/or RealPage software.
• Strong verbal and written communication skills.
• Excellent customer service skills with measurable outcomes.
• Ability to work independently and collaboratively with minimal supervision.
• Highly organized and detail oriented.
• Commitment to the mission and values of MidPen Services and MidPen Housing.

Responsibilities

• Schedule income verification appointments, prepare and process lease agreements, and maintain the housing wait list.
• Assist with recertifications, welfare exemption documents, Management and Occupancy (MOR) reviews, and Tax Credit Allocation Committee (TCAC) reviews.
• Issue notices, schedule vacancies, and prepare and monitor turnover forms.
• Assist with rent collection and security deposits, log petty cash use, and prepare bank deposits.
• Inspect the property and identify maintenance and security issues.
• Support working relationships with local law enforcement and emergency agencies.
• Coordinate maintenance inspections with facilities staff and ensure work orders are processed in a timely manner.
• Maintain resident and property files while protecting confidential information.
• Communicate emergency preparedness procedures to residents and coordinate logistics for resident meetings.
• Perform other duties as assigned.

Benefits

• Health insurance
• Dental, vision, life, and disability insurance
• 403(b) retirement investment
• Employee education reimbursement program
• Paid parental leave
• FSA for childcare, medical, and commuter benefits
• EAP program
• Pet insurance
• Paid time off
• Company holidays
• Wellness days

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED