Assistant Community Manager Jobs

About The Position

Requirements

• At least six months of on-site property management experience at a Tax Credit/Section 42 (LIHTC) property.
• Computer skills in Microsoft Word, Excel, and Outlook.
• Strong customer service and sales skills.
• Valid driver’s license from the state in which the applicant resides.

Nice To Haves

• Experience with YARDI Voyager.
• High school diploma or GED (preferred, but not required).

Responsibilities

• Maintain compliance with general and community-specific regulations, which may include LIHTC at varying area median income levels, Bond, MHP, RHCP, and/or HOME program requirements.
• Ensure paperwork is completed accurately and processed as directed by the Community Manager, Compliance Department, and/or third party.
• Ensure initial applications are completed within two weeks of the application date and complete resident recertifications on time.
• Conduct business in accordance with company policies and procedures and applicable laws, including Fair Housing, the Americans with Disabilities Act, and the Fair Credit Reporting Act.
• Make consistent efforts to maximize rental income.
• Support regular review of aged receivables and collection of outstanding balances from current and former residents.
• Assist the Community Manager with reviewing community financials and expenses.
• Post resident rent payments and, where applicable, subsidy or housing rent payments.
• Develop and maintain positive, professional relationships with internal and external stakeholders.
• Handle resident complaints, concerns, and special requests as directed by the Community Manager.
• Monitor marketing efforts and develop new strategies as needed.
• Respond to leasing inquiries through the waitlist, telephone, email, and walk-ins, and maintain a current database of traffic-related activities.
• Complete required monthly tasks.
• Use proper personal protective equipment when completing tasks.
• Immediately report potential safety hazards to supervisors upon discovery.

Benefits

• Medical, dental, vision, and chiropractic insurance.
• Paid time off, including holidays and 8 hours of paid volunteer time per year.
• Unpaid time off.
• Bonus program eligibility.
• Wellness incentive program.
• 401(k) retirement savings plan with company match.
• Life insurance.
• Pre-tax healthcare and dependent care flexible spending accounts.
• Regular training opportunities and career development planning.
• Tuition assistance and professional designation reimbursement.
• Scholarship opportunity for dependents of full-time employees.
• Employee referral bonus program.
• Employee recognition and appreciation events.