Assistant Community Manager - Neptune Apartments

Simpson Housing LLLP•Seattle, WA
•Onsite

About The Position

The Assistant Community Manager supports operations at Neptune SLU Luxury Apartment Homes, a 234-unit mid-rise community in Seattle’s South Lake Union neighborhood. Under the direction of the Community Manager, this role helps manage property operations, financial activities, leasing, resident services, and coordination with the maintenance team. The Assistant Community Manager may manage the property and on-site staff when the Community Manager is absent. The position is full-time, pays approximately $28.00–$31.00 per hour, and is scheduled Monday through Friday on the day shift, with weekend availability required. The actual rate may depend on factors such as related experience, education, training, and certifications. Additional compensation may include lease and renewal commissions and performance-based quarterly bonuses.

Requirements

  • Strong leadership and communication skills.
  • Experience with Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.

Nice To Haves

  • Two to four years of related multifamily property management experience; preferred but not required.
  • Experience with property management software, preferably Yardi.

Responsibilities

  • Manage the property and on-site staff in the Community Manager’s absence.
  • Tour and present the community to prospective residents and help them find an appropriate apartment home.
  • Manage community revenue and expenses to meet budget and financial guidelines under the direction of the Community Manager.
  • Ensure bank deposits are accurate and timely.
  • Administer late-payment and non-sufficient-check charges.
  • Maintain accurate resident records and post rents, deposits, and fees.
  • Perform accounts payable functions as directed by the Community Manager.
  • Issue appropriate notices, including notices for late payments, evictions, and non-sufficient-funds checks.
  • Monitor local market trends and competitor activity and update property comparables.
  • Report and follow up on service requests with the maintenance team and conduct service follow-up with residents.
  • Build strong relationships with residents by providing outstanding customer service.

Benefits

  • Career apparel stipend.
  • Commission bonus on leases and renewals.
  • Quarterly performance-based bonus.
  • Substantial rent discount, subject to restrictions.
  • Health insurance.
  • Dental insurance.
  • Vision insurance.
  • Flexible spending accounts.
  • Life and AD&D insurance.
  • Disability insurance.
  • 401(k) plan with company match.
  • Paid time off for full-time employees.
  • Nine paid holidays, two floating holidays, and two designated wellness days.
  • Education reimbursement.
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