Assistant Community Manager - Crestmont Apartments

Greystar•Marietta, GA

3d•$23 - $25•Onsite

About The Position

The Assistant Community Manager supports the Community Manager in overseeing the financial and operational aspects of a stabilized, 228-unit garden apartment community. The role handles accounting and bookkeeping, monthly close-out and financial reporting, invoice processing, rent and fee collection, bank deposits, dispositions, account reconciliations, and recording and tracking financial activity in property management software. The position also supports resident relations, leasing and marketing, owner communications, and daily community operations. It may serve as the on-site supervisor when the Community Manager is absent, coordinating daily work and maintenance and make-ready tasks while ensuring operations follow company policies, procedures, business practices, and applicable legal requirements. The schedule is Monday through Friday with rotating weekends. The hourly range is $23.00–$25.00.

Requirements

At least 1–3 years of relevant experience in residence life and/or property management.
Understanding of lease terms, lease enforcement, and collections.
Excellent written and verbal communication skills.
Detail-oriented and self-motivated, with the ability to work independently and collaboratively.
Required licenses and/or certifications for applicable state and local jurisdictions.
Valid driver’s license to drive a golf cart on the property.
Proficiency with internet, word processing, spreadsheet, and database management programs.
Strong proficiency with property management software such as Yardi, OneSite, or Entrata.
Ability to access all exterior and interior parts of the community and its amenities.
Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and up to 50 pounds with assistance.

Nice To Haves

Bachelor’s degree in Business Management, Communications, or a related field from an accredited college or university.

Responsibilities

Complete daily financial transactions, including collecting and posting rent, fees, and other payments; preparing bank deposits; reconciling bank accounts; preparing financial reports; and processing invoices and payables.
Operate property management software and accurately enter transactions, complete system updates, and maintain backups.
Review resident files and accounting records to identify unpaid or late fees, communicate outstanding balances, pursue delinquent accounts, and enforce lease terms to maximize revenue.
Review vendor, contractor, and service-provider invoices; reconcile charges to work performed or products purchased; obtain Community Manager approval; code charges; and coordinate communications as needed.
Follow established eviction procedures, including notice requirements, resident evictions, and representing the community in court hearings and eviction proceedings when required.
Process resident move-outs by reviewing lease terms and notice requirements, applying applicable deposits and lease-cancellation fees, and completing dispositions according to procedures and legal requirements.
Respond to resident complaints, questions, and requests in a timely manner and take appropriate action to address service issues and support resident satisfaction and retention.
Act as the on-site supervisor when the Community Manager is absent by organizing and delegating daily work, coordinating maintenance and make-ready tasks with the Maintenance Supervisor, and managing compliant community operations.
Assist with the client/owner relationship by meeting with owners, conducting community tours, providing performance updates, and responding to owner requests.
May support leasing and marketing by greeting prospects, gathering information through Guest Cards, showing available apartments and models, closing and obtaining lease deposits, and helping with rental applications and credit verification.
For California positions, review completed move-in files before submitting them to the Community Manager for review and approval.
Make routine local trips as needed for bank deposits, training, or other job responsibilities.

Benefits

Competitive medical, dental, vision, disability, and life insurance; low or free basic employee-only medical coverage.
Paid time off for full-time employees: 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure, and a birthday day off is available after one year of service.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and a lifetime fertility-benefit reimbursement of up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Onsite property positions may be eligible for weekly, monthly, and/or quarterly bonus programs.