Community Manager - Riverchase Apartments

Ackermann Group • Indianapolis, IN

19h • Onsite

About The Position

Ackermann Group is seeking a full-time Community Manager for Riverchase Apartments, a 216-unit community in Indianapolis, Indiana. The Community Manager recognizes and understands the community’s ongoing needs and carries out or directs the onsite team to meet budgeted and operational objectives. The role oversees property operations, team performance, resident and prospect concerns, financial performance, marketing, maintenance, and site-level capital projects.

Requirements

• At least 2 years of residential property management experience or relevant leadership, operations, and/or performance management experience.
• High school diploma or equivalent.
• Ability to meet a community’s financial goals.
• Proficiency in property management software and Microsoft Office products.
• Understanding of applicable Fair Housing laws and standards.
• Excellent verbal and written communication skills.
• Availability to work Monday through Friday, 9:00 a.m. to 6:00 p.m., and at least one Saturday per month, 9:00 a.m. to 4:00 p.m.; additional Saturdays may be required depending on property needs.

Nice To Haves

• Certified Apartment Manager (CAM) certification.
• Bachelor’s degree.
• Experience with Yardi Voyager, Rent Café CRM, EliseAI, or AIRM.

Responsibilities

• Maintain strategic awareness of the community’s changing facilities and performance needs.
• Collaborate with the Recruiter and Regional Manager to recruit and interview candidates.
• Lead, coach, and supervise leasing and maintenance teams, and establish performance goals.
• Create site-level meeting frameworks that support clear and consistent communication within and across the team.
• Make decisions regarding feedback and concerns from residents and prospects.
• Use Ackermann Group’s property management software and reporting capabilities to evaluate and manage property occupancy and financial performance.
• Collaborate with the leadership team to implement and execute marketing strategies.
• Work with the Maintenance Supervisor to ensure efficient maintenance operations, including unit turns, grounds maintenance, preventative maintenance, and service request completion.
• Manage site-level capital expenditure projects in collaboration with the leadership team.
• Perform varied job functions as needed to meet operational demands and maintain service and efficiency.
• Complete other work-related tasks assigned by the Regional Manager.

Benefits

• Competitive annual compensation, with quarterly bonus and commission potential for new and renewed leases.
• Medical, dental, and vision insurance.
• 401(k) retirement program with company match.
• Paid time off, including sick time, vacation, holidays, and birthday leave.
• Employee rent discount at any Ackermann community.
• Career coaching and development.
• Company engagement events.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED